Access Associate, Family Medicine - Honeoye Valley (Full-Time, Day Shift)
Rochester Regional Health
Honeoye Falls, New York
Description
Job Title: Access Associate
Department: RRH Family Medicine - Honeoye Valley
Location: 23 Ontario St, Honeoye Falls, NY 14472
Hours Per Week: 40
Schedule: 7:30a-5:30p rotating, Monday-Friday
SUMMARY
As an Access Associate, you will be responsible for many administrative support duties, such as greeting patients, performing check-in and check-out procedures and processing payments. This position requires a warm and inviting disposition, as you will be the first point of contact for our patients and their families.
- Customer Service. Manage incoming calls while providing necessary information; greeting patients providing direction as needed and scheduling patient appointments
- Registration & Verification. Complete the registration process for patients as defined by departmental policy; verify insurance eligibility/coverage and obtain necessary precertification/authorization when applicable
- Billing & Payments. Collect and process payments when applicable
- Intermediate computer skills
- Excellent customer service and communication skills
- 2 year degree or equivalent combination of education and work experience
- 1 year of customer service experience
PAY RANGE: $17.85 - $19.50
The listed base pay range is a good faith representation of current potential base pay for successful applicants. It may be modified in the future. Pay is determined by factors including experience, clinical licensure date, relevant qualifications, specialty, internal equity, location, and contracts.
Rochester Regional Health is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex (including pregnancy, childbirth, and related medical conditions), sexual orientation, gender identity or expression, national origin, age, disability, predisposing genetic characteristics, marital or familial status, military or veteran status, citizenship or immigration status, or any other characteristic protected by federal, state, or local law.
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