Administrative Fellowship
The Jewish Board

PURPOSE STATEMENT:

The Administrative Fellowship is a one-year leadership development opportunity designed for an early-to-mid career professional seeking executive exposure within a large, complex human services agency. The Fellow will rotate across key operational functions and lead cross-functional initiatives tied to strategic priorities, including operational excellence, compliance, quality improvement, and administrative systems.

POSITION OVERVIEW:

Reporting to the Chief Administrative Officer (CAO), the Fellow will serve as an internal consultant supporting high-impact projects, executive planning, and performance improvement. This role offers visibility into senior decision-making and cross-agency operations, with the potential to transition into a permanent leadership role upon successful completion. Ideal for candidates looking to gain exposure to leading large scale, strategic process improvement initiatives and/or experience operating a large human services agency.

After one year, the Fellow will walk away with the following skills:

Executive exposure and strategic leadership

• Direct partnership with senior leadership (Chief Administrative Officer and executive team)
• Strong understanding of how executive decisions are made in a large, complex human services agency
• Experience translating complex challenges into executive-ready recommendations

Cross-functional project leadership and initiative ownership

Operational excellence and process improvement capabilities

• Lean Six Sigma Training with a Black Belt Operator

• Ability to map workflows (current vs. future state) and diagnose operational pain points
• Root cause analysis, solution design, and implementation planning
• Creation of SOPs, templates, and systems that improve efficiency and consistency

Executive communication and presentation skills

• Ability to write clearly for senior leaders (briefing memos, summaries, stakeholder communications)
• Experience developing decks, executive updates, and board-facing materials
• Strong storytelling and synthesis skills: context - insight - recommendation
• Comfort presenting to diverse internal stakeholders across departments and levels

Enterprise-wide understanding of nonprofit/human services operations

• Deeper knowledge of how large human services agencies operate at scale
• Cross-functional exposure to key administrative domains (fiscal operations, compliance, analytics/technology, client access operations)
• Systems-level understanding of how infrastructure functions support mission delivery

By the end of the Fellowship year, the Fellow will leave with a tangible portfolio of professional work products, which may include:

• Project charters, stakeholder maps, and implementation workplans

• Executive-ready status updates, dashboards, and performance reporting tools

• Process maps (current vs. future state), SOPs, and operational playbooks

• Decision memos and recommendations based on data and stakeholder input

• Executive-level slide decks (10-20 slides) for senior leaders and/or board audiences

• Meeting agendas, facilitation materials, and action trackers that support enterprise-wide execution

KEY ESSENTIAL FUNCTIONS:

• Provide project management and coordination support to the CAO across a broad portfolio of enterprise wide strategic and administrative initiatives
• Conduct research and develop presentations and reports for internal and external stakeholders
• Support the execution of executive-level initiatives, including enterprise-wide planning, compliance improvement, and organizational development projects
• Participate in and document executive meetings, identifying action items and supporting timely follow-up
• Draft communications, board materials, and internal policy documents in collaboration with the CAO and other senior leaders
• Engage in special assignments aligned with the fellow's professional interests and organizational priorities
• Develop and maintain strong working relationships with executive leaders and internal departments
• Use Lean Six Sigma and project management tools, methods and concepts to evaluate and improve cross-cutting operations & systems
• Partner with internal departments and programmatic divisions to strategically prioritize multiple complex projects
• Provide executive summaries and report out on status of projects
• Other duties as assigned

CORE COMPETENCIES for this role include:

• Strong project management and prioritization skills
• Exceptional analytical and organizational skills with attention to detail
• Ability to use data to drive decision-making and measure the success of initiatives
• Excellent team building, listening and problem-solving skills
• Solution-focused and collaborative
• Ability to influence decision-makers across departments, to work towards a common goal and resolve all issues in a way that benefits the organization and its objectives
• Strategic thinker who can connect the dots and ask the right questions
• Ability to use project management, lean six sigma and/or other change management tools
• Strong time management skills and ability to complete projects timely
• Excellent written and verbal communication, ability to make presentations to various groups clearly and concisely
• Professionalism, discretion, and the ability to handle sensitive matters with integrity
• Demonstrated interest in healthcare, mental health, social services, public sector strategy, or operational excellence

EDUCATIONAL / TRAINING REQUIRED:

• Bachelor's degree, recent graduates of MBA, MPA, MPH, or other relevant graduate degree (Required)
• Certification as a Lean Six Sigma Green Belt, or as a Project Management Professional (PMP); or demonstration of similar experience, skill and training (Optional)

EXPERIENCE REQUIRED / LANGUAGE PREFERENCE:

• 5+ years of experience in operational excellence/project management
• Demonstrated experience in supporting complex projects / initiatives
• Experience managing projects, teams, deliverables and their timelines; and following up on tasks
• Experience in managing projects that require critical thinking and the ability to understand business issues and processes
• Results-oriented with demonstrated success in strategic & tactical problem solving, collaboration, conflict management and working successfully within a cross-functional team environment
• Proven ability to work with all levels of an organization and foster cross departmental partnerships
• Knowledge of project and change management, methodologies, techniques, processes
• Ability to interpret quantitative and qualitative information

COMPUTER SKILLS REQUIRED:

• Advanced experience with Microsoft technologies: particularly PowerPoint, Word, Excel, Visio Outlook and Teams
• Use of Project Management software

VISUAL AND MANUAL DEXIERITY:

• The candidate should be able to read documents for analytical purposes such as computer information, software, computer graphic design programs, etc.
• Limited applications of manual dexterity and hand-eye coordination.

WORK ENVIRONMENT / PHYSICAL EFFORT:

• The work environment involves no physical risk or hazardous conditions.
• To perform the essential functions of this job, the candidate is routinely required to sit (75% of the time) and stand (25% of the time)
• This role is hybrid and remote eligible, NYC based preferred

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