Application Support Engineer
American Cybersystems, Inc.

A client of Innova Solutions is immediately hiring for an Application Support Engineer.

Position Type: Full Time - Contract
Duration: 12-18 Months
Location: Chicago, IL

As an Application Support Engineer, you need to work in close collaboration with the Application Developers, peer Support Leads, Application Managers, Offshore teams and Infrastructure Support

• Must Have Day to Day Responsibilities:

• Minimum 7 years of experience in Application support and problem diagnosis skills - ability to jump in and investigate issues, resolve problems, and communicate status
• Manage user query mailbox effectively, understand the scope of teams work and ensure timely and appropriate response is provided for all user queries.
• Must be able to attend Face to Face interview.
• 2+ Years of experience develop support tooling and automation using Python and Javascript.
• 4+ years of experience responding and resolving feed support issues for Autosys and Python based batches.
• 2+ years of experience managing alerts and monitoring of critical trading system environments using ITRS.
• 2+ years of experience with Incident management - provide timely and accurate user notifications as well as management escalations when needed.
• Documentation and knowledge management.
• Follow up and coordinate resolutions with various development teams
• Assist with metrics reporting for Python based systems and Java applications
• Coordinate and perform Business Continuity testing and related paperwork.
• Organize and run meetings independently for issue resolution.
• Identify scope for automation to reduce manual, repeating tasks

• Must have Required Skills & Qualifications

• 2+ Years experience with Python development.
• 2+ Years with Quartz
• 3+ Years experience in Linux/Unix environment.
• 2+ Years of experience with SQL.
• 2+ Years of experience with Shell scripting.
• 2+ Years of experience with ITRS Geneos.
• 2+ Years of experience with Splunk.
• 1+ Years of experience with Ansible.
• 2+ Years of experience with Dynatrace.
• Knowledge with FI Derivatives Bonds, MTGE Loans, FIX Connectivity.

Qualified candidates should APPLY NOW for immediate consideration!
This position is only open to applicants who can be engaged on a W-2 basis.
Please hit APPLY to provide the required information, and we will be back in touch as soon as possible.
We are currently interviewing to fill this and other similar positions. If this role is not a fit for you, we do offer a referral bonus program for referrals that we successfully place with our clients, subject to program guidelines. ASK ME HOW.
Thank you!

Sudhir Madnawat
210-881-3201
[email protected]

PAY RANGE AND BENEFITS:
Pay Range*: $70/hr to $72/hr
*Pay range offered to a successful candidate will be based on several factors, including the candidate's education, work experience, work location, specific job duties, certifications, etc.

Benefits: Innova Solutions offers benefits( based on eligibility) that include the following: Medical & pharmacy coverage, Dental/vision insurance, 401(k), Health saving account (HSA) and Flexible spending account (FSA), Life Insurance, Pet Insurance, Short term and Long term Disability, Accident & Critical illness coverage, Pre-paid legal & ID theft protection, Sick time, and other types of paid leaves (as required by law), Employee Assistance Program (EAP).

ABOUT INNOVA SOLUTIONS:Founded in 1998 and headquartered in Atlanta, Georgia, Innova Solutions employs approximately 50,000 professionals worldwide and reports an annual revenue approaching $3 Billion. Through our global delivery centers across North America, Asia, and Europe, we deliver strategic technology and business transformation solutions to our clients, enabling them to operate as leaders within their fields.

Recent Recognitions:

• Named One of America's Best Employers for New Grads by Forbes (2024
• Named One of the Best Companies to Work for by U.S. News & World Report (Private Companies List, 2024-2025)
• One of the Largest IT Staffing Firms in the US - Ranked #3 by Staffing Industry Analysts (SIA, 2024)
• One of the Largest Staffing Firms in the US - Ranked #13 by Staffing Industry Analysts (SIA, 2024; includes Innova Solutions, Volt, & HireGenics)
• Named One of the Top Ten Private Companies in Atlanta by the Atlanta Business Chronicle (2023)
• One of the Largest Certified Minority Business Enterprises (MBEs) in the United States (NMSDC, 2024)
• AWS Advanced Tier Services Partner with 100+ certifications

Website: https://www.innovasolutions.com/

Innova Solutions offers a referral bonus for qualified Ambassadors who refer eligible referrals. Submit referrals at https://innovasolutions.workllama.com/atsuser/anonreferafriend and earn $250-$1,000 per referral.
Innova Solutions is an Equal Opportunity Employer and prohibits any kind of unlawful discrimination and harassment. Innova Solutions is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment on the basis of race, color, religion or belief, national origin, citizenship, social or ethnic origin, sex, age, physical or mental disability, veteran status, marital status, domestic partner status, sexual orientation, or any other status protected by the statutes, rules, and regulations in the locations where it operates. If you are an individual with a disability and need a reasonable accommodation to assist with your job search or application for employment, please contact us at [email protected] or (770) 493-5588. Please indicate the specifics of the assistance needed. Innova Solutions encourages all interested and qualified candidates to apply for employment opportunities. Innova Solutions (HireGenics/Volt) does not discriminate against applicants based on citizenship status, immigration status, or national origin, in accordance with 8 U.S.C. § 1324b.
The company will consider for employment qualified applicants with arrest and conviction records in a manner that complies with the San Francisco Fair Chance Ordinance, the Los Angeles Fair Chance Initiative for Hiring Ordinance, and other applicable laws.
By applying for this job, you agree to receive calls, AI-generated calls, text messages, or emails from Innova Solutions and its affiliates, and contracted partners. Frequency varies for text messages. Message and data rates may apply. Carriers are not liable for delayed or undelivered messages. You can reply STOP to cancel and HELP for help. You can access our privacy policy at Privacy Policy - innovasolutions.

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