Assistant Director of Patient Access - FT
Northern Montana Health

About Northern Montana Hospital

Northern Montana Hospital (NMH) is the center of a comprehensive system of medical and health care services, staffed with a team of caring professionals who are dedicated to meeting the growing needs of our Hi-Line communities. The not-for-profit, 25-bed Critical Access Hospital features a 24-hour physician-staffed emergency department, with state-of-the-art diagnostic imaging and electronic medical record services. Our large, quiet labor/birthing rooms are private and located away from other patient care areas. The private patient rooms on the 5th floor Medical/Surgical Department boast views from every window.

Administration, staff, and medical providers are committed to delivering high quality, comprehensive health care services to the people of the Hi-Line communities of Montana.

Specialties of our active staff of doctors include Anesthesiology, Emergency Medicine, Family Medicine, General Surgery, Hematology, Internal Medicine, OB/GYN, Oncology, Ophthalmology, Optometry, Orthopedic Surgery and Sports Medicine, Pain Management, Pathology, Podiatry, Psychiatry, Psychology, Radiology and Women's Health.

For the convenience of our patients, we also host visiting physicians at our clinics in the areas of:

• Cardiology
• Neurology
• Pediatric Pulmonology
• Urology
• Radiation Oncology
• Nephrology
• Endocrinology
• Optometry

About the role

Assistant Director of Patient Access with staffing policies and procedures, implementing performance improvements, and ongoing customer service in all areas of Patient Access. They will train all staff and keep training manuals up to date. Conduct regular quality reviews of all staff and provides feedback. They will also ensure optimal operational efficiency and productivity with providers and departmental schedules. Ensures appropriate resources to support operations. Monitors key reports reflecting volume and departmental performance. Assist in Quality Assessment/Performance improvements and modifies processes as necessary (QAPI).

Qualifications

• High School Diploma or equivalent and some college preferred.
• Experience with Windows applications and Microsoft Office.
• Professional demeanor and excellent public relation skills.

Health, dental, life, disability and FLEX/HSA benefits available with 403-b options.

Starting pay range varies based on experience up to 10 years.

The above information on this description has been designed to indicate the general nature and level of work performed by employees in this position. It is not designed to contain or be interpreted as an exhaustive list of all responsibilities, duties and qualifications required of employees assigned to this job.

Equal opportunity employer to all protected groups, including protected veterans and individuals with disabilities.

Applicants requiring accommodation(s) during the application or interview process are encouraged to contact us at nmhcemplsrvc@nmhcare.org or 406-262-1401. Requesting an accommodation is voluntary and will not negatively affect your application. All requests will be kept confidential.

NMH will not sponsor applicants for work visas for this job.

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