Associate Operations Specialist | HCM
CBIZ

Essential Functions and Primary Duties

• Process payroll adjustments, including corrections, tax adjustments, and entries for third-party sick pay.
• Conduct monthly, quarterly, and annual payroll audits, implementing any necessary corrections.
• Assist with year-end payroll processes, including the review and validation of W-2 and 1099 forms.
• Document processes, compliance changes, and system updates to keep the service team and clients well-informed.
• Make updates in the system to reflect federal, state, and local regulations.
• Set up, update, and perform quality assurance (QA) on tax codes, earnings, and deduction configurations.
• Provide guidance and training to the service team on compliance-related updates and best practices.
• Working knowledge of federal, state, and local payroll laws and regulations
• Experience with payroll systems and configuration (HRIS/payroll platforms)
• Working under direct supervision, provides application and system support for clients
• Resolve a full range of internal and external requests
• Assist with the coordination of various processes and programs as they relate to client needs
• May have administrator duties, or oversight responsibilities on applicable systems
• Prepare responses to client complaints under supervision by more senior management
• Work on data collection, fact-finding and research
• May have responsibility to conduct and/or coordinate training of others
• May have responsibility for compliance and administration of applicable corporate policies, local policies and federal and state regulations
• May be responsible for documentation
• Additional responsibilities as assigned

Preferred Qualifications

• Bachelor's degree

Minimum Qualifications

• High School Diploma or GED equivalent required
• 2-3 years experience in workforce in a responsible position
• Must maintain licenses and/or certifications relative to area of responsibility
• Demonstrated ability to communicate verbally and in writing both internally and externally
• Proficient use of applicable technology
• Ability to work in a team environment
• Strong organizational skills, time management skills with ability to multi-task and prioritize
• Ability to travel as necessary

#LI-OD1 #LI-Hybrid

ABOUT US

CBIZ Inc. is a leading professional services advisor to middle market businesses and organizations nationwide. With unmatched industry knowledge and expertise in accounting, tax, advisory, benefits, insurance, and technology, CBIZ delivers forward-thinking insights and actionable solutions to help clients anticipate what's next and discover new ways to accelerate growth. CBIZ has more than 10,000 team members across more than 160 locations in 22 major markets coast to coast.

CBIZ strives to be our team members' employer of choice by creating an environment where team members are appreciated, recognized for their contributions, and provided with opportunities to grow, both personally and professionally, throughout their careers.

Together, CBIZ and CBIZ CPAs are ranked as one of the top providers of accounting services in the United States. CBIZ CPAs is an independent CPA firm that provides audit, review and attest services, while CBIZ provides business consulting, tax and financial services. In certain jurisdictions, CBIZ CPAs operates under its previous name, Mayer Hoffman McCann P.C.

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