Care Coordinator
Behavioral Health Network, Inc.

BHN is seeking a compassionate and dedicated Care Coordinator to join our One Care team. In this community-based role, you will support adults with complex medical, behavioral health, substance use, and social needs by helping them navigate healthcare systems, access community resources, and achieve their personal health and wellness goals. Through person-centered care coordination and strong community partnerships, you will play a vital role in improving health outcomes and enhancing quality of life for the individuals we serve.

What We Offer

• A mission-driven organization dedicated to integrated, person-centered care
• The opportunity to make a meaningful impact in the lives of individuals with complex health and social needs
• A collaborative and supportive team environment
• Ongoing professional development and career growth opportunities
• Flexible community-based work that combines field and office responsibilities
• Competitive salary and comprehensive benefits package

What You'll Do

• Serve as the primary point of contact for individuals enrolled in the One Care program
• Build trusting relationships through regular in-person, telephonic, and virtual outreach
• Conduct assessments to identify medical, behavioral health, substance use, and social determinants of health needs
• Develop, implement, and update individualized care plans in partnership with individuals served and their care teams
• Coordinate services and supports across healthcare providers, behavioral health agencies, community organizations, and social service systems
• Assist individuals with accessing healthcare, housing, employment, transportation, benefits, and other essential resources
• Advocate for individuals served while promoting self-determination and informed decision-making
• Participate in Integrated Care Teams, collaborating with primary care providers, behavioral health clinicians, family members, and other supports
• Support transitions from higher levels of care, including hospitals, emergency departments, and detoxification programs
• Monitor service effectiveness and ensure individuals receive appropriate, high-quality care
• Respond to urgent concerns and safety issues in collaboration with supervisors, leadership, and emergency services as needed
• Maintain accurate and timely documentation in electronic health records and program systems
• Build and maintain strong partnerships with community providers and referral sources
• Meet program productivity standards, documentation requirements, and contractual expectations

Hourly Rate: $22~$26.40

Who You Are

• A compassionate and empathetic professional who is committed to helping individuals overcome barriers and improve their overall well-being
• Skilled at building rapport and engaging individuals from diverse backgrounds
• Knowledgeable about community resources, healthcare systems, behavioral health services, and social determinants of health
• An effective communicator who collaborates well with individuals served, providers, and community partners
• Organized, adaptable, and able to manage multiple priorities in a fast-paced environment
• Committed to culturally responsive and inclusive practices
• Comfortable working independently in community settings while maintaining strong team collaboration

Qualifications

• High School Diploma or GED required
• Community Health Worker Certification and/or Bachelor's Degree preferred
• Bilingual (Spanish/English) candidates strongly encouraged to apply
• Minimum of 1-2 years of experience in behavioral health, healthcare, human services, care coordination, or a related field required
• Knowledge of mental health, substance use disorders, healthcare systems, and community resources preferred
• Experience utilizing motivational interviewing and person-centered engagement strategies preferred
• Familiarity with electronic health records and technology systems required
• Valid driver's license and reliable, legally registered vehicle available during working hours required

We Hire for Purpose!

At BHN, we believe that strong relationships and coordinated care can transform lives. As a Care Coordinator, you will play a critical role in helping individuals access the services, supports, and resources they need to achieve their goals and improve their health outcomes.

How to Apply

If you're passionate about building relationships, advocating for others, and connecting individuals to the care and support they need to thrive, we'd love to hear from you! Send your resume to Jennifer.Cuffy-Ramos@bhninc.org or Click "Apply for Job" below or visit www.bhnworks.org to apply today.

BHN maintains its commitment to social justice and diversity and strongly encourages diverse candidates to apply.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

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