CAS Administrative Assistant
Cozen O'Connor

Job Description

The Cozen O'Connor Administrative Assistant is responsible for daily administrative support of the Centralized Services team. This is a hybrid role with 3 days in the Philadelphia office and 2 days working from home.

Responsibilities

Invoice Processing & Billing Support

Serve as the primary resource responsible for processing all zzCapture invoices in the ARC queue, ensuring invoices are reviewed, researched, and routed accurately in accordance with established procedures and billing requirements.

Review invoices to identify the correct matter, client, and billing pathway, including determining whether invoices should be processed through ChromeRiver or sent directly to the client based on applicable billing guidelines and client‑specific rules.

Research and apply client and matter‑specific billing guidelines, including coordination with Legal Practice Assistants, Billing Coordinators, Accounts Payable, and attorneys as needed to ensure compliance and accuracy.

Communicate with attorneys to resolve invoice questions, obtain approvals when required, and clarify billing direction to prevent delays or rework.

Escalate exceptions or unclear billing scenarios appropriately and document outcomes to support consistent handling of future invoices.

Attorney Information & Reference Sheet Maintenance

Support the CAS leadership team with maintaining and updating attorney reference sheets, ensuring information such as preferences, court credentials, Amex details, and administrative requirements remain current and accurate.

Assist with identifying updates to attorney information received through email, onboarding, or workflow activity and ensure validated changes are routed through the proper governance process for reference sheet updates.

Understand and adhere to established controls around attorney templates and reference sheets, including proper routing of updates and restrictions on direct template modifications.

Support periodic reviews of attorney information to ensure ARC and DPC staff are working from accurate and reliable data when completing assignments.

Training & Knowledge Support

Provide operational support by assisting with documentation updates, process alignment, and knowledge sharing related to ARC and DPC.

Maintain awareness of onboarding processes, training schedules, and reference materials to support new hires and cross‑trained staff as needed.

Back-up Support

Provide back-up admiinistrative support with document-based tasks for the Attorney Resource Center (ARC) and the Document Production Center (DPC).

Responsibilities associated with the job may change from time to time in accordance with business needs; incumbent may be require to perform other duties as assigned.

The salary range for this role is $50,000 - $65,000 and represents the Firm's good faith and reasonable estimate of the range of possible compensation at the time of posting. Actual compensation will be dependent upon a number of factors, including but not limited to, the candidate's relevant experience, qualifications and location.

Qualifications

• 1-3 years of legal or related experience is preferred.
• High School diploma or equivalent.
• Proficiency with Microsoft Office Suite is necessary.
• Experience with data entry and document management is beneficial.
• Excellent document processing skills and typing skills.
• Must have an exemplary attention to detail.
• Must have excellent verbal and written communication skills, and problem-solving abilities.
• Excellent organization and workload prioritizing skills.
• Ability to work effectively as part of a team and work independently.
• High degree of professionalism and customer service orientation.

About Us

Known for its commitment to action and tangible results, Cozen O'Connor has rapidly grown to become one of North America's fastest-growing law firms. Offering full-service expertise in litigation, business law, and government relations, the firm serves a diverse clientele, including global Fortune 500 companies, growing middle-market firms, startups, and high-profile individuals. Established in 1970, Cozen O'Connor has more than 1,000 attorneys who help clients manage risk and make better business decisions. The firm counsels clients on their most sophisticated legal matters in all areas of the law, including litigation, corporate, and regulatory law. Representing a broad array of leading global corporations and middle market companies, Cozen O'Connor services its clients' needs through 35 offices across two continents. The firm is consistently ranked among the top 100 law firms in America and has received recognition from prestigious legal and business organizations such as Chambers & Partners, The American Lawyer, The Legal 500, and Best Lawyers. Cozen O'Connor is dedicated to excellence and strives to achieve the right results for its clients, no matter how complex or critical the legal challenges may be.

Cozen O'Connor is committed to fostering greater inclusion in the legal profession. We understand the organizational effectiveness that comes from welcoming and valuing differences within the firm, and we know that assembling a team with a breadth of perspectives and experience is necessary to provide the highest quality legal service. We encourage candidates to apply and join us in this effort.

Cozen O'Connor actively welcomes applicants who have previously left the workforce and are looking to return to their careers. Gaps in experience are not penalized.
Cozen O'Connor is an Equal Opportunity Employer, including disabled and veterans.

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