Case Manager Complex Cases
University of Maryland Medical System

Job Requirements

Exciting news!!! $10,000 Sign-on Bonus included with this full-time position

JOB SUMMARY: Collaborates with members of the healthcare team, community resources, and with the patient/patient family to promote optimal outcomes for the patient across the continuum of care. Maintains a smaller caseload that requires increased attention and intensive care coordination due to complex social dynamics, legal involvement, and connection with DSS/DDA. Formulates unique solutions to complex discharge planning issues (thinking outside the box). Assists with navigating through barriers that may be preventing the safe disposition of patients. This position is goal oriented with a high level of accountability correlated to the continuum of care, quality of care and patient satisfaction. Supports the success of the care coordination of this patient population with a high degree of professionalism and expertise.

Education & Training: Maryland Social Work licensure LMSW or LCSW required or Maryland licensed RN required. Bachelor's degree preferred.

Work Orientation & Experience: Three (3) years of relevant hospital case management experience required. Previous acute care social work or nursing experience required.

Knowledge of Case Management, Critical Pathways, and Utilization Management preferred.

Skills & Abilities: Demonstrate skill in: a) effective critical thinking; b) written and verbal communications; c) prioritize work assignments and manage time effectively to complete duties; d) age appropriate interpersonal interactions (patients may range from newborn to geriatric adult); e) Demonstrate knowledge of Medicare and Medicaid regulations and documentation f) Uses case management principles; g) assess, adapt, and calmly respond to changing and/or crisis environment; h) make independent decisions consistent with current policies, procedures, health care and ethical standards; and i) be available to adapt hours to meet the needs of all customers.

Additional Information

All your information will be kept confidential according to EEO guidelines.

Compensation

• Pay Range: $42.64- $64
• Other Compensation (if applicable): n/a

Review the 2025-2026 UMMS Benefits Guide

Like many employers, UMMS is being targeted by cybercriminals impersonating our recruiters and offering fake job opportunities. We will never ask for banking details, personal identification, or payment via email or text. If you suspect fraud, please contact us at careers@umms.edu.

Additional Information

All your information will be kept confidential according to EEO guidelines.

Compensation

• Pay Range: $42.64- $64
• Other Compensation (if applicable): n/a

Review the 2025-2026 UMMS Benefits Guide

Like many employers, UMMS is being targeted by cybercriminals impersonating our recruiters and offering fake job opportunities. We will never ask for banking details, personal identification, or payment via email or text. If you suspect fraud, please contact us at careers@umms.edu.