Case Managers
The Jewish Board

PROGRAM DESCRIPTION :

The MHOTRS clinic is under the Certified Community Behavioral Health Center (CCBHC) umbrella. Its purpose is to provide integrated care to members of the community. The program effectively meets the needs of children, youth, and adults with behavioral health challenges and individuals with co-occurring substance use disorders.

PURPOSE:

• The Navigator/Case Manager will act as a link between clinic clients and the range of services available at the CCBHC, agency, and community providers. S/he will engage clinic clients and help link them to services and supports that address concrete needs (i.e., lack of medical care, food shortages); provide short-term case management services to address immediate barriers to care and coordinate services.
  

DUTIES AND RESPONSIBILITIES:

• Work collaboratively with clients and treatment providers to assist clients with rapid access to care and services
• Help clients navigate the intake process and, as appropriate, assist clients in understanding their diagnosis, treatment options and resources available
• Participate in evaluations and data collection activities
• Provide outreach to clients to facilitate engagement in services
• Help clients to address barriers to care
• Provide resources and referrals to clients as appropriate
• Complete documentation within required time frames and in required systems
• Attend scheduled team meetings and supervision
• Participate in staff development and required training activities
• Participate in case conferences and disposition meetings
• Perform other responsibilities and duties as assigned

SKILLS AND KNOWLEDGE REQUIRED:

• Good interpersonal, organizational, problem solving, and communication skills
• Effective advocacy skills including ability to work collaboratively with internal and external providers
• Basic computer skills
• Knowledgeable of mental health and social services and a commitment to providing person centered care
• Ability to work flexible hours; including some evening and weekend hours

QUALIFICATIONS:

• Bachelor's Degree in human service or public health field required.

COMPUTER SKILLS REQUIRED :

• Proficient with electronic health record; Microsoft Office (Word, Powerpoint, Excel, Outlook); comfortable and proficient using audio video platforms (i.e., Zoom).

VISUAL AND MANUAL DEXIERITY:

• The candidate should be able to read paper and electronic documents and perform significant data entry into various computer programs

Work Environment:

• Hybrid work setting. Position entails a combination of in person and remote work. Allocation of time and locations to be developed in collaboration with Senior Program Director and is based on the needs of the programs and clients served. Travel required between program locations and other Jewish Board sites

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