Collections Specialist
Ultimate Staffing Services

We are looking to hire a temporary collections specialist for our Sandy Springs location!

Collections Activities

• Distribute monthly or bi-weekly statements, invoices, and dunning letters as required by NetSuite cadence.
• Place weekly collection calls to customers with items aged 30 days or more.
• Maintain complete and accurate call logs in NetSuite, including date, contact name, phone number, and a summary of discussions.
• Update customer records with any new or relevant account information.

Credit & Dispute Management

• Gather all supporting documentation for credit memo requests.
• Submit complete credit memo packages to the Accounts Receivable Manager for review and approval.
• Once approved, initiate the credit memo and file documentation in the appropriate customer folder.
• Identify and escalate accounts requiring management involvement by submitting detailed summaries with supporting documentation via urgent delivery and read receipts.

Reporting & Recordkeeping

• Run and review weekly aging reports for all assigned Branches.
• Maintain accurate and detailed notes on all correspondence within NetSuite and aging reports.

• Be prepared to discuss and provide updates on any account within the top 25 of the portfolio on a weekly basis

All qualified applicants will receive consideration for employment without regard to race, color, national origin, age, ancestry, religion, sex, sexual orientation, gender identity, gender expression, marital status, disability, medical condition, genetic information, pregnancy, or military or veteran status. We consider all qualified applicants, including those with criminal histories, in a manner consistent with state and local laws, including the California Fair Chance Act, City of Los Angeles' Fair Chance Initiative for Hiring Ordinance, and Los Angeles County Fair Chance Ordinance.

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