Director of DevOps & Application Operations
The Judge Group Inc.

Location: REMOTE
Salary: $170,000.00 USD Annually - $190,000.00 USD Annually
Description:

Title: Director of DevOps and Application Operations

Type: Direct Hire

Location: Remote, EST Hours

The Director of DevOps and Application Operations is responsible for developing and leading DevOps, application production operations, and release management functions. This role ensures that both custom and commercial-off-the-shelf applications are consistently built, tested, released, deployed, monitored, supported, and improved across development, test, UAT, and production environments. This position manages the full operational lifecycle of applications, including CI/CD pipeline development, release planning, production monitoring, incident response, and time-sensitive operational support.

This is a hands-on leadership role that requires deep technical involvement while serving as the central Release Manager. The Director coordinates releases across multiple teams and environments and establishes scalable DevOps, release, and operational practices across Azure, on-premises Rackspace hosting, and a diverse application landscape.

Key Responsibilities

DevOps Strategy and Execution
• Define and implement DevOps practices that support reliable, repeatable, and secure software delivery.
• Design, build, and maintain CI/CD pipelines in Azure DevOps for Azure and Rackspace environments.
• Establish environment management standards across development, test, UAT, and production.
• Partner with application teams to improve deployment frequency, quality, and recovery time.

Release Management and Deployment Coordination
• Serve as Release Manager, overseeing release planning, coordination, and execution.
• Maintain a standardized release calendar aligned to Agile sprint cycles.
• Coordinate release readiness across development, QA, infrastructure, data, and security teams.
• Ensure required approvals, documentation, rollback plans, and communications are in place prior to production releases.
• Lead production release events and coordinate post-release validation activities.

Application Production Operations and Monitoring
• Own production operations for applications, including availability, performance, monitoring, and alerting.
• Implement monitoring, logging, and observability practices to proactively detect and resolve issues.
• Act as the primary escalation point for complex production issues.
• Lead root cause analysis and post-incident reviews.

Incident Response and Operational Readiness
• Lead application-side incident response, including triage, coordination, and communication.
• Collaborate with Infrastructure, Network, and Security teams during incidents impacting availability or data integrity.
• Establish on-call, escalation, and incident management processes to support mSupply's scale.
• Improve operational resilience through runbooks, automation, and readiness exercises.

PIT Crew (Level 2 Engineering) Leadership
• Establish and lead the PIT Crew Level 2 application engineering team.
• Handle operational tasks such as bulk data uploads, backend corrections, and urgent production support requests.
• Balance reactive support work with proactive platform and automation improvements.
• Define intake processes, prioritization, and service expectations for production support.

SDLC, Documentation, and Standards
• Partner with Enterprise Architecture and Application Development to ensure consistent execution of the SDLC.
• Maintain documentation for environments, deployment processes, dependencies, and operational procedures.
• Align DevOps practices with architecture, security, and data governance standards.
• Support audits, compliance requirements, and disaster recovery planning related to application operations.

Leadership and Organizational Growth
• Provide hands-on technical leadership while developing the roadmap for scaling DevOps and operations capabilities.
• Hire, mentor, and develop DevOps and application operations engineers as the team grows.
• Foster a culture of ownership, reliability, continuous improvement, and cross-team collaboration.

Qualifications:

Required
• Bachelor's degree in Computer Science, Engineering, or related field, or equivalent experience.
• 10+ years of experience in software engineering, DevOps, or application operations.
• Hands-on experience building CI/CD pipelines using Azure DevOps.
• Experience supporting deployments in Azure and on-premises environments such as Rackspace.
• Strong understanding of application monitoring, logging, incident response, and production support.
• Experience supporting complex application portfolios including custom and COTS systems.
• Ability to operate effectively as an individual contributor while shaping scalable team structures.

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Contact: amassad@judge.com

This job and many more are available through The Judge Group. Find us on the web at www.judge.com

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