Director, Operational Excellence and PMO
Dexcom, Inc

The Company

Dexcom Corporation (NASDAQ DXCM) is a pioneer and global leader in continuous glucose monitoring (CGM). Dexcom began as a small company with a big dream: To forever change how diabetes is managed. To unlock information and insights that drive better health outcomes. Here we are 25 years later, having pioneered an industry. And we're just getting started. We are broadening our vision beyond diabetes to empower people to take control of health. That means personalized, actionable insights aimed at solving important health challenges. To continue what we've started: Improving human health.

We are driven by thousands of ambitious, passionate people worldwide who are willing to fight like warriors to earn the trust of our customers by listening, serving with integrity, thinking big, and being dependable. We've already changed millions of lives and we're ready to change millions more. Our future ambition is to become a leading consumer health technology company while continuing to develop solutions for serious health conditions. We'll get there by constantly reinventing unique biosensing-technology experiences. Though we've come a long way from our small company days, our dreams are bigger than ever. The opportunity to improve health on a global scale stands before us.

The Director, Operational Excellence is a senior site leadership role at Dexcom's Mesa, AZ manufacturing and operations site and a core member of the site leadership team. Reporting to the U.S. Vice President of Operations and Manufacturing, with a strong dotted-line relationship to the Site Manufacturing Leader, this role is responsible for driving sustained operational performance by embedding the Dexcom Production System (DPS) into daily execution.

This leader owns the design, deployment, and sustainment of a robust site-level Operational Excellence and PMO capability, accountable for translating strategy into disciplined execution and measurable improvements across Safety, Quality, Delivery, Cost, and Compliance. The role requires a strong on-site presence and hands-on leadership in a highly regulated medical device manufacturing environment.

The Director will lead a team of Operational Excellence and PMO professionals and serve as the site owner of Lean systems, performance management, and operating cadence. Success in this role depends on the ability to move beyond isolated improvement events to build durable capabilities, strong governance, and leader accountability at all levels of the organization.

The ideal candidate is an execution-oriented change leader with deep experience leading site-level Operational Excellence in regulated manufacturing environments. They bring strong Lean and CI expertise, financial discipline, and the credibility to influence plant and enterprise leaders-bridging vision and strategy with consistent, sustainable execution that delivers real business results and an exceptional end-user experience for Dexcom's CGM products.

Where you come in:

Site Operational Excellence & Culture Leadership

• You lead the deployment and sustainment of the Dexcom Production System (DPS) at the Mesa manufacturing site, ensuring consistent application of Lean principles, structured problem solving, and daily management practices.
• You act as a visible site-level change leader, reinforcing leader standard work, tiered accountability, and performance disciplines across manufacturing and support functions.
• You partner closely with the Site Manufacturing Leader and functional leaders to align on priorities, address execution barriers, and drive operational performance improvements.
• You implement site Operational Excellence governance practices and maturity assessments aligned with established global standards and expectations.

Performance Management & Operating Cadence

• You design, deploy, and sustain site performance management routines, including SQDCP metrics, visual management, escalation paths, and tiered review forums.
• You lead the site operating cadence (daily, weekly, monthly), ensuring data-driven discussions, clear accountability, and timely follow-through on commitments.
• You conduct regular site capability and maturity assessments to identify performance gaps and inform site improvement priorities.

Continuous Improvement & Capability Building

• You lead deployment of Lean Manufacturing, structured problem solving, Kaizen, Six Sigma, and Value Engineering across manufacturing, engineering, supply chain, and support functions.
• You reinforce standardized problem-solving routines to move continuous improvement from isolated events to repeatable site capabilities.
• You develop leaders and teams through hands-on coaching, Gemba engagement, targeted CI training, and reinforcement of standard work practices.
• You support site digitalization efforts by leveraging data analytics and business intelligence to improve performance visibility and decision making.
• You collaborate effectively within a matrix organization, building strong working relationships with site and global partners.

Site PMO & Strategy Execution

• You lead the site PMO to support effective execution of site initiatives through structured planning, tracking, risk management, and reporting.
• You translate site priorities into clear project plans with defined scope, milestones, risks, and expected benefits.
• You apply standardized PMO tools, governance routines, and reporting mechanisms to support disciplined execution and visibility of site initiatives.

Financial, Compliance & Business Impact

• You partner with Finance to develop business cases, cost models, and benefits tracking for site improvement, capacity, and capital initiatives.
• You drive measurable improvements in productivity, cost, throughput, capacity utilization, and operational efficiency at the site level.
• You ensure Operational Excellence and PMO activities comply with medical device quality systems, cGMP, and regulatory requirements.
• You partner with Quality, Engineering, and Regulatory teams to support audits, validations, CAPAs, and sustained compliance while improving site performance.

People Leadership

• You build and lead high-performing site-based Operational Excellence and PMO teams through clear roles, capability expectations, development plans, and succession planning.
• You foster a culture of continuous improvement, problem solving, accountability, and respect across the site.

What makes you successful:

• You have demonstrated success leading site-based Operational Excellence and PMO teams delivering measurable operational results.
• You bring deep expertise in Lean Manufacturing, structured problem solving, and continuous improvement systems; Six Sigma Black Belt or Master Black Belt is strongly preferred.
• You have proven experience deploying site performance management systems, KPI structures, and operating cadences.
• You consistently execute against established strategy through disciplined planning, prioritization, and governance.
• You possess strong financial acumen, including business case development, cost modeling, and benefits tracking.
• You use data and structured analysis to drive decisions and align cross-functional stakeholders.
• You set clear expectations, reinforce accountability, and ensure follow-through on commitments.
• You are comfortable operating in ambiguity and leading change within a regulated manufacturing environment.
• You are a hands-on leader who can coach teams and partner effectively with site leaders to drive sustained performance improvement.

What you'll get:

• A front row seat to life changing CGM technology. Learn about our brave #dexcomwarriors community.
• A full and comprehensive benefits program.
• Growth opportunities on a global scale.
• Access to career development through in-house learning programs and/or qualified tuition reimbursement.
• An exciting and innovative, industry-leading organization committed to our employees, customers, and the communities we serve.

Travel Required:

• 5-15%

Experience and Education Requirements:

• Typically requires a Bachelor's degree with 15+ years of industry experience
• 9+ years of successful management

Language Skills:

Must be able to communicate effectively in English. Examples of English language proficiency may include (but are not limited to): ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals; ability to write routine reports and correspondence; ability to verbally communicate with leadership, employees, and auditors; ability to comprehend spoken language.

Physical Demands:

Employees in this position may be required to perform the following physical activities: standing, walking, and sitting for extended periods of time; frequent use of the hands, fingers, wrist, and greater arm to handle small materials, tools, boxes, and trays; lifting and carrying objects up to 50Ibs; occasional overhead reaches and lifts; occasional lifts and reaches below the knee; occasional pushing and pulling of materials and objects with moderate forces; occasional crouching/kneeling, twisting, and squatting movements.

Work Environment:

Employees may be exposed to the following environmental conditions while performing this job: work near moving parts, work with chemicals, outdoor weather conditions, exposure to intense light and/or intermittent light, fast-paced work, and elevated noise levels.

Please note: The information contained herein is not intended to be an all-inclusive list of the duties and responsibilities of the job, nor are they intended to be an all-inclusive list of the skills and abilities required to do the job. Management may, at its discretion, assign or reassign duties and responsibilities to this job at any time. The duties and responsibilities in this job description may be subject to change at any time due to reasonable accommodation or other reasons. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.

An Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, or protected veteran status and will not be discriminated against on the basis of disability. Dexcom's AAP may be viewed upon request by contacting Talent Acquisition at talentacquisition@dexcom.com.

If you are an individual with a disability and would like to request a reasonable accommodation as part of the employment selection process, please contact Dexcom Talent Acquisition at talentacquisition@dexcom.com.

Meritain, an Aetna Company, creates and publishes the Machine-Readable Files on behalf of Dexcom. To link to the Machine-Readable Files, please click on the URL provided: https://health1.meritain.com/app/public/#/one/insurerCode=MERITAIN_I&brandCode=MERITAINOVER/machine-readable-transparency-in-coverage?reportingEntityType=TPA_19874&lock=true

To all Staffing and Recruiting Agencies: Our Careers Site is only for individuals seeking a job at Dexcom. Only authorized staffing and recruiting agencies may use this site or to submit profiles, applications or resumes on specific requisitions. Dexcom does not accept unsolicited resumes or applications from agencies. Please do not forward resumes to the Talent Acquisition team, Dexcom employees or any other company location. Dexcom is not responsible for any fees related to unsolicited resumes/applications.

Salary:
$149,000.00 - $248,300.00

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