Job Description
Position Summary
Director, IV Informatics works collaboratively to support the successful product development, launch and ongoing success of infusion therapy informatics platforms. This role includes entire lifecycle management of a product from go-to-market strategies, product user needs development, & managing all 3rd party strategic partnerships, upstream product documentation and development, to product launch including developing market relevant key opinion leaders, clinical proof sources, and competitive analysis; coupled with sales training programs, and marketing communication materials that promote category revenue and margin growth through: strategic positioning, product development, launch and ongoing sales efforts for infusion systems and complimentary ICU Medical product technologies. This position is responsible for tracking market penetration of the comprehensive IV Informatics portfolio that supports Large Volume, Ambulatory and Syringe pump devices. Additionally, product management responsibilities include support for newly launching products and on-marketing products through the product's life cycle(s) and will work with the global commercial teams to monitor market and competitive trends and recommend new products, product improvements and roadmap enhancements that accelerate category growth and product adoption.
Essential Duties & Responsibilities
- Serve as the leader and product(s) expert and function as a knowledge resource for strategic market development, key customer engagement, 3rd party strategic expansion, driving increased long-term category sales, & KOL and proof source development.
- Ownership of global net new revenue growth in the IV Informatics infusion space. Also, serves as the leader to ensure install base is insulated from competitive threats.
- Requires the ability to understand, collaborate with and influence key internal corporate stakeholders, including peer marketing, R&D, & operations/production, contract marketing, services and professional services.
- Clearly articulate product inputs into product design for products that operate in the cloud, in hybrid cloud and follow SaaS and hybrid Saas licensing models, and utilize advanced AI architectures, development and release process for infusion systems products and maintain the product development road map, working under the direction of product leadership to develop requirements for current and future products by conducting market research, collecting and analyzing market data, trends, customer attitudes and behaviors as well as the competitive landscape.
- Coordinate the collection, description, analysis and prioritization of requests for new product functionality from customers, with a strong emphasis on teamwork, collaboration and communication.
- Drives marketing to support sales and clinical support teams through the on-market sales, development and maintenance of various technical marketing collateral including application notes, FAQs, product release notes, user guides, field training presentations, online marketing content and product demos. Including insuring successful product launches for new products and all corresponding product patches.
- Develop hands-on, in-depth knowledge of competitive products and maintain technical analysis of competitive strengths and weaknesses, feature sets, underlying technology, product workflow, usability, etc. to establish technical differentiation and feature/benefit statements.
- Solicit customer, prospect and partner input (via customer calls, user groups, site visits, tradeshows, surveys, win/loss analyses, etc.) to understand global market challenges and requirements.
- Work on special assignments as they arise
Knowledge, Skills & Qualifications - Proven track record of developing and supporting highly technical patient-focused technologies
- Excellent verbal and written communication skills, with the ability to adapt and articulate ICU Medical Critical Care value proposition to a variety of decision makers
- Must have intimate knowledge of cloud based medical device informatics development
Education and Experience - Bachelor's degree from an accredited college or university is required; additional consideration for MBA and/or technical undergraduate degree
- Minimum 5-10 years of medical device software product management experience
- Recommended 3+ years of IV infusion product management experience
Minimum Qualifications - Must be at least 18 years of age
Travel Requirements - Typically requires travel a minimum of 20% of the time
Physical Requirements and Work Environment - This is largely a sedentary role
- This job operates in a professional office environment and routinely uses standard office equipment
About UsICU Medical has consistently provided you with clinical innovations that help solve real-world challenges.
With the acquisition of Hospira Infusion Systems in 2017 and Smiths Medical in 2022, we are now a global market leader with a complete line of clinically-essential IV therapy and high-value critical care products for hospital, alternate site, and home care settings.
We're ready to bring you consistent quality, innovation, and value in more areas than ever. Our focus allows us to bring you:
- Dedicated and non-dedicated IV sets and needlefree connectors clinically proven to provide an effective barrier against bacterial transfer and colonization.
- The industry's broadest IV smart pump offering covering large volume, pain management, and ambulatory needs.
- IV medication safety software providing full IV-EHR interoperability with the highest customer satisfaction and compatibility with more EHR systems than any other company.
- Significant US IV solutions manufacturing and supply capabilities.
This role is based remotely; the incumbent may be remote in any state other than Colorado; California; Connecticut; Montana, Maine or New York.
ICU Medical EEO Statement: ICU Medical is committed to being an Equal Opportunity Employer. We ensure that all qualified applicants receive fair consideration for employment regardless of race, color, nationality or national origin, ethnicity, sex, gender, religion or belief, marital or civil partnership status, sexual orientation, pregnancy or maternity, age, disability, or protected veteran status.
If you are an individual with a disability and need reasonable accommodation to participate in the employment selection process, please contact us at humanresources@icumed.com. We are committed to providing equal access and opportunities for all candidates.
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