Electronic Health Record QA Analyst
Department: EMR & Data Reporting Services
Employment Type: Full Time
Location: Any Compass Location
Reporting To: Morgan Lynch
Compensation: $76,462 / year
Description
Ensure the quality and reliability of technology that supports compassionate, community-based healthcare.
This is a full-time, benefit eligible position. *Remote position open to Missouri Residents.
As an EHR QA Analyst, you'll play an essential role in maintaining and improving our electronic health record (EHR) systems to ensure they meet the highest standards of quality, accuracy, and functionality. You'll collaborate with IT, clinical, and administrative teams to review, test, and implement EHR updates that strengthen our ability to deliver excellent care and uphold regulatory standards.
This is a great opportunity for someone who enjoys problem-solving, values precision and process improvement, and wants to make a meaningful impact by supporting technology that enhances care delivery across our organization.
Key Responsibilities
- Review and test EHR changes to ensure functionality, accuracy, and alignment with organizational needs.
- Develop and execute test plans, test cases, and scripts to validate form/template updates, workflow changes, and system patches.
- Identify, document, and track defects, collaborating with team members and vendors for resolution.
- Maintain detailed documentation of all testing outcomes, change decisions, and implementation actions.
- Support training efforts by developing and maintaining user guides and educational materials.
- Assist with EHR maintenance, troubleshooting, and special projects as needed.
- Uphold established quality assurance standards and the organization's change management process.
Education, Skills, Knowledge and Expertise
• High School/GED required
• Bachelor's degree preferred in computer science or related field
Work Experience/Training/Additional Requirements
• At least three (3) years equivalent work experience required if no bachelor's degree
• Previous experience with other Electronic Health Records is preferred
• Proven experience with troubleshooting principles, methodologies, and issues resolution techniques
• Ability to conduct research into software development, delivery concepts, and technical application issues
You'll be a great fit for this role if you:
- Bring strong analytical and troubleshooting skills with attention to detail
- Communicate clearly and collaborate effectively across technical and clinical teams
- Enjoy organizing and documenting processes to ensure clarity and consistency
- Take initiative to identify opportunities for improvement and implement effective solutions
- Appreciate being part of a mission-driven organization that values innovation, quality, and service
About Compass Health Network
About Compass Health Network
Compass Health Network is a nonprofit organization dedicated to delivering accessible, high-quality care throughout Missouri. We provide a comprehensive range of integrated services, including behavioral health, substance use treatment, primary care, and dental care. As both a Federally Qualified Health Center (FQHC) and a Community Mental Health Center (CMHC), Compass Health is uniquely positioned to meet the complex and evolving needs of the communities we serve.
Our network includes Royal Oaks Hospital and Adapt of Missouri, allowing us to expand our impact and reach across the state. Each part of our organization contributes to our mission: Inspire Hope. Promote Wellness.
Adapt of Missouri, a subsidiary of Compass Health Network, has been serving the St. Louis metropolitan area since 1982. While Adapt operates as a for-profit organization, it shares our commitment to providing high-quality, person-centered mental health services. Adapt specializes in community-based support for adults with mental health conditions, focusing on recovery-oriented services such as psychosocial rehabilitation and case management that foster independence and meaningful community engagement.
Royal Oaks Hospital serves all acute behavioral health care inpatient needs for children and adolescents 24 hours a day, 7 days a week. Our multi-disciplinary team continually strives to set the standards in patient safety and are committed to providing the highest quality of care. Royal Oaks Hospital believes in the health and wellbeing of our patients and it shows in the care they receive each and every day.
Why Join Us?
Whether you're joining Compass Health Network or Adapt of Missouri, you'll become part of a dedicated, mission-driven team committed to transforming lives through compassionate, innovative care. We foster a supportive, collaborative environment where your work is valued and your professional growth is encouraged.
We offer:
- Competitive Benefits
- Opportunities for career advancement
- Personal and professional development
- Licensure supervision
- Tuition reimbursement & scholarships
- Employee Assistance Program (EAP)
- Wellness program with Xponential access
- Generous paid time off and holidays
- National Health Service Corp loan repayment eligibility*
*Please note: While Compass Health Network is eligible for the National Health Service Corps (NHSC) Loan Repayment Program, positions with Adapt of Missouri are not eligible due to its for-profit status.
Your Career, Your Impact
Whether you're beginning your career or looking to take the next step, you'll find purpose and opportunity with us. Join a team where your skills and compassion make a meaningful impact-every single day.
Ready to make a difference? We'd love to hear from you!
Equal Opportunity Statement
Compass Health Network is an Equal Opportunity/Affirmative Action Employer and an E-Verify participant.
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