Family Partner
Behavioral Health Network, Inc.

Behavioral Health Network (BHN) is a leading statewide provider of behavioral health services and a Certified Great Place to Work. Since 1938, BHN has helped individuals, families, and communities thrive through compassionate, high-quality care and support. With deep roots in Western Massachusetts and a growing presence in communities throughout the state, we are currently seeking a Family Partner to join our FIT team and help advance our mission of empowering people to live healthier, more fulfilling lives in Western Mass region.

What We Offer

• Purpose-Driven Work - Make a meaningful impact in the lives of individuals, families, and communities throughout Western Massachusetts.
• Professional Growth - Access ongoing training, mentorship, career development, and advancement opportunities across one of the region's largest behavioral health organizations.
• Supportive Team Culture - Join a collaborative workplace guided by our HEART values: Humanity, Empowerment, Accountability, Respect, and Teamwork.
• Stability & Opportunity - Build your career with a well-established organization serving Western Massachusetts since 1938.
• Comprehensive Benefits - Generous PTO, 403(b), educational assistance, medical, dental, vision, employee assistance programs, and more.
• Certified Great Place to Work - Work for an organization recognized for creating a positive and engaging employee experience.

What You'll Do

he Family Partner is a vital member of the Families in Transition (FIT) program team at the Community Service Agency (CSA). The FIT program supports children and youth with serious emotional disturbance (SED) who are at risk for, or transitioning from, out-of-home placements (e.g., residential programs, foster care, group homes, shelters, or psychiatric hospitals). The Family Partner offers peer-to-peer, strength-based support to parents and caregivers by using
their own lived experience navigating child-serving systems. This role is grounded in empowerment, cultural humility, and a strength-based, family-driven approach. Family Partners collaborate closely with families to support engagement in services, improve self-advocacy skills, strengthen social connections, and enhance the caregiver's ability to support their child's
overall functioning and progress.

• Serves as a peer mentor to parents and caregivers, modeling effective advocacy and collaboration skills.
• Engages parents/caregivers in activities that are designed to address goals on the treatment plan along with identifying formal and community-based resources.
• Works with the FIT clinician and FIT paraprofessional to deliver intensive supports to youth and families in community-based settings.
• Maintains high-quality documentation, including progress notes and encounter records, in a timely and organized manner along with maintaining confidentiality and upholds all ethical standards and boundaries by organization policy and guidelines.
• Uses regular supervision, team meetings, and professional development opportunities to improve practice and performance.

Who You Are

• Associate's Degree or Bachelor's Degree in a Human Services field from an accredited university AND one (1) year experience working with children/adolescents/transition age youth; OR High School Diploma or GED AND a minimum of two (2) years' experience working
  with children/adolescents/transition age youth.
• Experience as a caregiver of a youth with special needs and preferably a youth with mental health needs.
• Experience navigating systems such as DCF, DMH, special education, or inpatient psychiatric services.
• Strong verbal and written communication skills.
• Valid driver's license and reliable transportation (required)

We Hire for HEART!

Since 1938, BHN has delivered high-quality, culturally responsive behavioral health care, building deep roots in Western Massachusetts while expanding our impact in communities throughout the state. Our core values-Humanity, Empowerment, Accountability, Respect, and Teamwork-guide how we lead, serve, and support one another. If you're ready to bring your skills and experience to a mission-driven organization where your work can make a meaningful difference, we'd love to hear from you.

If you are interested in this opportunity, please click 'Apply for Job' below or visit our website at www.bhnworks.org and apply today!

Shift: Monday - Friday 8am - 5pm with the expectation of occasionally working until 8pm based on the needs of the families served. (40 hours a week)

Pay: $23.74 - $24.70 (bilingual - $25.67)

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