Global Quality Director
Chromalox, Inc.

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Global Quality Director

Composed of Chromalox, Durex Industries, Vulcanic, and Thermocoax businesses, Electrical Thermal Solutions (ETS), part of Spirax Group, creates electrical process heating and temperature management solutions, including industrial heaters and systems, heat tracing, and a range of component technologies.

At Chromalox, we build advanced thermal technologies for the world's most challenging industrial heating applications.

Headquartered in Pittsburgh, Pennsylvania, we got our start with an innovative solution 100 years ago when a self-taught engineer invented the first metal-sheathed resistance heating element. It was this then-advanced thermal technology that launched an entire industry.

We excel in industries that have high expectations. We are acknowledged as experts at delivering solutions that exceed specifications, limit risk, and reduce operating costs.

Join us as we continue to provide solutions to our customers and the world!

Role Summary:
ETS is uniquely positioned to enable the energy transition and decarbonization journey of our customers. Our expertise and innovative technologies deliver efficient, reliable, and sustainable electric thermal solutions that optimize processes, increase productivity, and ensure the highest levels of safety and quality.

Spirax Group is a FTSE100 and FTSE4Good multinational industrial engineering group with expertise in the control and management of steam, electric thermal solutions, peristaltic pumping, and associated fluid technologies.

Our Purpose, supported by our inclusive culture and Values, unites us, guides our decisions, and inspires us everywhere that we operate. We support our colleagues to make their difference for each other as well as for customers, communities, suppliers, our planet, and shareholders by creating a truly equitable working environment where everyone feels included.

Our quality performance is based on our ability to understand customer, regulatory, and industry requirements; design and manufacture world-class products; provide excellent validation processes and documentation; achieve ISO 9001 and sector-specific certifications; and build strong capability at each of our operating companies. As we continue to grow and strive for excellence, we aim to elevate our global quality and compliance standards and drive greater standardization across our sites. This role provides the leadership and dedicated global resources to achieve that goal.

Role Purpose:
The Quality and Compliance Director will be responsible for ensuring that ETS meets all legal and regulatory obligations and that all sites adhere to ETS and sector standards. The purpose of this role is to improve quality and compliance performance across ETS globally by developing and deploying quality strategies, processes, and standards; strengthening local and global capability; coordinating global quality teams; and leading the development of an electronic global quality management system (eQMS).

Your Responsibilities:

Key Activities:

• Develop and implement the ETS quality and compliance strategy in partnership with key stakeholders, covering supply, group, and sales quality processes.
• Develop and deploy global, sector-specific, fit-for-purpose quality standards in compliance with customer, legal, and regulatory requirements.
• Lead global quality and compliance activities: coordinate development of the ETS quality and compliance community, establish global metrics and targets, foster collaboration and best-practice sharing, coach and support regional leads, and build global and sector-specific quality capability.
• Develop internal audit capability and alignment with other global audit functions.

Quality and Compliance Best Practice, Process, and Standards:

• Track and communicate evolving market, legal, and regulatory requirements in collaboration with Regulatory and Validation teams.
• Develop and deploy global best practices, processes, and standards for quality and compliance.
• Lead the planning and execution of a global audit program for quality and compliance across ETS.

Engagement and Capability Development:

• Inspire and encourage colleagues to continuously improve quality and compliance practices.
• Provide teams with guidance, advice, and hands-on support.
• Collaborate across ETS and Spirax Group functions to drive consistency and excellence.

Performance, KPIs, and Reporting:

• Create and align annual plans and priorities.
• Monitor KPIs and performance metrics; analyze results to drive continuous improvement.
• Manage global quality and compliance reporting processes.

Personal Attributes:

• Passionate about quality and compliance, and skilled at engaging others.
• Self-motivated, organized, and results-driven, with strong leadership and collaboration skills.
• Effective influencer and communicator across all levels and geographies.
• Resilient and pragmatic, with the ability to translate strategy into executable standards and processes.
• Comfortable operating in an international environment with frequent cross-functional interaction.

Requirements:

• Master's degree preferred; Bachelor's degree in engineering, quality, manufacturing, or a related field required.
• Equivalent practical experience will be considered in lieu of a degree.
• Minimum of 12 years of progressive experience in quality management, including global or multi-site leadership roles.
• Experience in manufacturing or regulated industries (such as aerospace, defense, or made to order/discrete manufacturing) strongly preferred.
• Professional certifications such as CQE, CQA, CMQ/OE, or Six Sigma (Green or Black Belt) strongly preferred.
• Demonstrated proficiency in Lean Manufacturing and continuous improvement methodologies.
• Proven experience developing and deploying quality management systems (ISO 9001 and related sector standards).
• Track record of building quality capability and leading global teams.
• Experience developing and executing audit programs and engaging multiple levels of stakeholders across functions and regions.
• Able and willing to travel up to 50%, including international travel.
• Must be authorized to work in the United States without sponsorship, both now and in the future.

At Chromalox, we are not just an employer but a champion of equal opportunities and inclusivity. We are dedicated to fostering a workplace that adheres to the highest hiring standards and is free from discrimination and harassment.

Chromalox is an equal opportunity employer; our commitment extends to all aspects of employment, ensuring that no individual is mistreated or discriminated against based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as defined by federal, state, or local laws.

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