Housekeeping Attendant - Kellogg West #688274753
Cal Poly Pomona Foundation, Inc

Cal Poly Pomona Enterprises Employment Services

ANNOUNCEMENT OF POSITION VACANCY

SUMMARY: Under the direct supervision of the Supervisor, the Housekeeping Attendant is responsible for maintaining a clean, sanitary, and orderly environment for guests and staff. This role ensures that guest rooms, public areas, and back-of-house spaces meet established cleanliness and contribute to a positive guest experience.

SOME OF THE THINGS THAT YOU WILL GET TO DO (this is just a small sampling of work variety):
• Clean, sanitize, and reset guest rooms according to company standards.
• Make beds, replace linens, and replenish amenities.
• Dust, vacuum, sweep, and mop floors.
• Clean bathrooms including sinks, toilets, showers, tubs, and mirrors.
• Report maintenance issues, missing items, or room damage.
• Maintain cleanliness of hallways, elevators, restrooms, and other public spaces.
• Empty trash bins and replace liners.
• Clean windows, glass doors, and other surfaces.
• Follow lost-and-found procedures when handling guest items.
• Greeting guests professionally and answer questions when approached.
• Respond promptly to guest requests or escalate to supervisors.
• Support the overall guest experience with a friendly, helpful attitude.
• Restock housekeeping carts with linens, amenities, cleaning supplies, and equipment.
• Track supply usage and notify supervisors of low inventory.
• Follow proper storage and handling procedures for cleaning chemicals.
• Adhere to all health, safety, and sanitation guidelines.
• Use cleaning chemicals and equipment safely and correctly.
• Ability to adhere to regular work schedule which includes evenings, holidays and weekends.
• Perform other duties as assigned.

MINIMUM QUALIFICATIONS :
• High School diploma or equivalent.
• Familiarity with industrial cleaning equipment and techniques enhances efficiency and effectiveness.
• Background in janitorial or custodial work demonstrates a strong foundation in cleaning procedures.
• Knowledge of hospitality standards and customer service principles helps create a welcoming environment.
• Knowledge of cleaning products, safety procedures, and equipment operation is essential.

Preferred qualifications
• Previous experience in hotel housekeeping or custodial roles is highly desirable
• Previous experience working in a fast-paced hospitality setting.

ADDITIONAL EXPECTATIONS:
• Excellent communication and customer service skills
• Ability to work efficiently and independently and in a team environment
• Strong attention to detail and ability to follow procedures.

ABOUT US : As the largest employer of students on the Cal Poly Pomona campus, the Foundation offers valuable work experience and hands-on training to approximately 1,500 Cal Poly Pomona students each year. The Foundation offers positions in various fields; whether it is in the area of technology, science, retail, culinary arts, hospitality1500 management, leadership or research grants, these student employees participate in Cal Poly Pomona's learn-by-doing philosophy and acquire practical skills in their designated field of study.

The Foundation also contributes operating support to nearly 1,100 Foundation and scholarship programs every year, including Bronco Athletics and the Norman J. Priest Scholarship. In addition, the Foundation administers grants and contracts, contributes to campus security, and supports several university publications. The Foundation contributes over $1 million annually to Cal Poly Pomona.

CSU along with Cal Poly Pomona Foundation strongly recommend faculty, staff, and students who are accessing campus facilities to be immunized against COVID-19 or declare an exemption from doing so. The systemwide policy can be found at COVID-19 Vaccination Interim Policy and any questions may be sent to fdnhr@cpp.edu .

Cal Poly Pomona Foundation, Inc. is an Equal Opportunity Employer. In compliance with the Americans with Disabilities Act, Cal Poly Pomona Foundation, Inc. may provide reasonable accommodations to qualified individuals with disabilities and encourages both prospective and current employees to discuss potential accommodation with the employer.

BACKGROUND CHECK POLICY:
Cal Poly Pomona Enterprises is committed to protecting the health, well-being, and safety of its campus community and assets. In furtherance of these goals, Cal Poly Pomona Enterprises will make a conditional offer of employment to final job candidates, pending the satisfactory completion of a background check (including a criminal records check).

The conditional offer of employment may be rescinded if the background check reveals disqualifying information, and/or it is discovered that the candidate knowingly withheld or falsified information.

In determining the suitability of the candidate for the position, Cal Poly Pomona Enterprises will give an individualized assessment to any information regarding the criminal conviction history that the applicant submits for consideration such as the nature, gravity and recency of the conviction, the candidate's conduct, performance or rehabilitation efforts since the conviction and the nature of the job applied for.