Housing and Activities Coordinator - Paradise Inn - Summer Seasonal
Guest Services

Compensation Amount:
18.80 USD HourlyThe Housing and Activities Coordinator, as a Human Resources representative, ensures a safe and enjoyable housing experience for all employees living in park/company housing through enforcement of related policies, daily cleaning, and reporting of maintenance issues. Responsibilities also include (but are not limited to) coordination of room assignments, providing recreation activities for employees of all employee housing, and maintaining accurate records of housing (including room inspections). This position reports to the Human Resources Manager and Assistant Human Resources Manager.

Job Description:

Wage: $18.80 - $18.80

Benefits: Sick Pay (Sick Leave is provided in accordance with Washington State law, allowing employees to accrue one hour of sick leave for every 40 hours worked, to be used for personal illness, family care, and other qualifying reasons.); Employee Discounts, Recreation Program, Employee Assistance Program; Housing & Meal Plan Available

ESSENTIAL FUNCTIONS

For all housing areas - Glacier Dorm, Longmire Cabins, Ashford Units

• Thoroughly clean all employee housing units at the beginning and end of each season, including setting up and breakdown of all housing areas and inventory and management of assets.

o Set up and break down of beds

o Stocking needed sanitation and household items and removal of those items at the end of the season.

o Packing and unpacking or items in need of winterization

o Initial and post season maintenance ticket requests

• Facilitation of regular room inspections monthly, increased activity if additional management is needed.

• Regularly cleaning hallways, common areas, bathrooms, and surrounding grounds of employee housing areas, exceeding sanitation standards.

• Maintaining awareness of safety and repair issues and reporting them immediately for updating.

• Stocking supplies in employee common areas.

• Provide regular, quality recreation programs and events for employees, both on-site and off-site, in weekly or bi-weekly intervals. May include driving employees in company-provided vehicles.

• As HR department representatives, manage employee arrival and departure process for all employees. This includes - Welcome tours, making beds and setting up welcome cards for arrival, assisting with room assignments, scheduling departure appointments, collection of company items like keys and uniforms upon departure, completion and submission of the room inspection form to HR, and other operations as directed or requested.

• Resident notification of changes and updates.

• Wellness checks as requested in the event of an employee no-show to a shift.

• Respectfully enforce company and housing policies and maintain a positive employee community by politely but firmly responding to inappropriate behaviors and complaints. Examples can be:

o Disruptive parties

o Roommate disagreements

o General Requests

o Willingness to bring in the Assistant Human Resources Manager and Human Resources Manager for requests and/or issues of a sensitive or advanced nature is a must.

• Provide snow removal around dormitories and fire escapes as necessary.

• Performs such other related duties as directed or required.

SKILL AND KNOWLEDGE REQUIREMENTS INCLUDE

• High School Diploma/G.E.D. equivalent required.

• National Park housing experience or similar preferred.

• Ability to handle confidential and sensitive information.

• Ability to solve problems and appropriately confront inappropriate behaviors.

• Experience handling issues in complex, fast-paced environments.

PHYSICAL AND MENTAL REQUIREMENTS

• Frequent movement within the park, especially going outdoors between buildings in Paradise area.

• Ability to stay calm and effectively communicate under pressure.

• Lift, carry, and push up to 15 lbs. regularly, 20-25 lbs. frequently, and up to 50 lbs. occasionally.

• Ability to stand for the entire workday and climb steps regularly while carrying heavy load.

• Withstand temperature and weather extremes indoor and outdoor, especially during early and late season.

• Speech recognition and clarity, including the ability to understand the speech of guests and co-workers and the ability to speak clearly in English so that guests and co-workers will understand. Ability to read and write work-related documents in English.

• Constantly communicate and receive verbal communication with other employees in fast-paced environments.

• Ability to safely drive 14 passenger van, occasionally while towing a small trailer.

• Physical presence at the job site is essential to perform job duties.

EQUIPMENT USED

• Basic maintenance tools (i.e. screwdriver, drill, hammer) and standard cleaning equipment

• Typical office equipment (computer, phone system, fax, copier, scanner, among others.)

Required Personal Protective Equipment (PPE) used: gloves, respirator, goggles, mask, chemical resistant gloves, chemical resistant boots

Ascending to 14,410 feet above sea level, Mount Rainier is an iconic point in the Washington landscape. Our associates gain valuable experience here while meeting guests and coworkers from around the world, and in their free time they have a magical world of pristine mountain meadows, majestic waterfalls, peaceful old-growth forests, and much more to explore! While we operate year-round, our primary season is the summer months, with most employment opportunities available between April and October. Our All-Star team members enjoy fantastic perks and an amazing work environment!