IT Systems Administrator
Artera

Do you want to help make a difference in building America's infrastructure?

Since 1953, Miller Pipeline has been a leader in building and maintaining America's infrastructure as a premier underground pipeline construction and repair contractor. Our workforce is made up of highly trained and skilled employees totaling over 5,000 with office locations in 23 states. While continually investing in gas infrastructure programs, Miller Pipeline's revenues have continued to grow year over year.

Thinking about joining our team and building a career here? There is no better time than now!

At Miller Pipeline you will gain:

• Growth opportunities for career advancement ( at Miller Pipeline)
• Competitive wages and industry-leading benefits
• A team-oriented atmosphere centered around our core values of Safety, Quality, Commitment, and Reputation ( )
• On-the-job work and safety training
• Employee recognition programs, Employee Care Fund, and more (also see )
• Take a look at our field work by watching the video.

We are hiring an IT Systems Administrator to manage, maintain, and support business-critical applications at Miller Pipeline. The role will provide end-user assistance to our employees by responding to phone, email, or chat requests for application specific issues in a timely, accurate fashion. They will be supporting the Finance, Field, and IT departments with creating accounts, maintaining and loading data for field use, and troubleshooting issues.

Main Responsibilities:

• Build relationships and earn the trust of the operations team.
• Work closely with back office team members to maintain data and load content for field end users.
• Create and maintain end user guides.
• Install and configure appropriate software applications according to specifications.
• Handle escalated on-prem technology issues originating from centralized support function.
• Provide orientation and guidance to users on how to operate new software and computer equipment.
• Perform computer and server troubleshooting to diagnose and resolve problems.
• Troubleshooting IT issues over the phone or in person.
• Patience with non-technical users.
• Collaborate within the IT team to improve overall user experience via processes change.
• Support IT in other initiatives as needed.
• Company-wide device rollouts and recycling initiatives.

Required Qualifications:

• High school diploma or equivalent.
• 1-2 years successful professional administration with various responsibilities.
• Intermediate-level ability in Microsoft Office software.
• Ability to learn various other software programs or Web portals.
• Excellent communication skills.
  
• Team-oriented.
  
• Rigorous attention to detail and research skills.
  
• Excellent time-management skills.
  
• Ability to multi-task in a fast-paced environment.
  

Preferred Qualifications:

• Associate's degree in Information Technology or other related field.
  
• 1-2 years successful professional administration with various responsibilities.
  
• Advanced Microsoft Excel skills.
  

Connect with us on Social Media! We are on Facebook, Instagram, Twitter, TikTok, and LinkedIn.

---