Machine Operator - Mail
Computershare

JOB DESCRIPTION

Location: Edison, NJ (in office)

In this office-based position you'll experience a supportive approach to your wellbeing and continuous learning opportunities in our friendly and inclusive workplace. Find out more about our flexible work culture at computershare.com/flex.

We give you a world of potential

Computershare's Communication Services (CCS) provides integrated customer communication solutions worldwide. We consult, design, build and orchestrate smart communications solutions across traditional and emerging channels to help clients drive increased customer engagement and optimise operational efficiencies.

Our team supports clients in meeting legislative and regulatory requirements across their entire communications suite, while continuously evolving our digital and print solutions. By staying at the forefront of innovation, we ensure both our internal teams and external partners benefit from modern, secure, and high-quality communication practices.

A role you will love

As a Mail Machine Operator, you will be responsible for performing mail enclosing processing in an ISO & Financial Communication Service environment focused on 100% accuracy in compliance with company service and risk management standards. In this role, you'll help ensure all mailings include the correct inserts, avoid duplication, and meet strict privacy, compliance, and quality standards. You'll also work to keep the machines running smoothly and efficiently while following established procedures and safety guidelines.

Other key responsibilities include:

• Set up mail inserting equipment in accordance with job instructions.
• Load correct components onto machine per job.
• Perform regular and detailed quality checks on all components and finished envelopes to ensure quality standards are met.
• Record/Reconcile daily work to meet our ISO standards and job instructions.
• Ensure related procedures are followed within guidelines.
• Escalate any non-conformance for jobs or schedule.
• Perform basic machine maintenance to maintain proper machine performance

What will you bring to the role?

To be successful in this role, you'll need to communicate clearly and effectively across teams, coordinate and self-manage assigned tasks, and consistently deliver work that meets high quality standards within required timeframes.

You'll also bring:

• Minimum of six months of experience as a Mail Operator, or two years of experience operating production inserting equipment
• Strong attention to detail
• Proficiency in reading and interpreting safety rules, operating and maintenance instructions, and procedure manuals
• Capability to write routine reports and correspondence
• Competence in performing basic mathematical calculations, including adding, subtracting, multiplying, and dividing using whole numbers, common fractions, and decimals
• Flexibility to adapt effectively within a continuously changing work environment
• Capacity to work both independently and collaboratively within a team environment

Rewards designed for you

Paid parental leave, flexible working and a caring and inclusive culture

Health and wellbeing rewards that can be tailored to support you and your family, including paid time off, observed holidays, medical, dental and vision plans

Invest in your future with 401k matching, setting aside salary to purchase shares in our company and tax-advantaged flexible spending plans, including healthcare, dependent care and commuter

Income protection. Our package includes short and long-term disability benefits, life insurance and supplemental life insurance

And more. Ours is a welcoming and close-knit community, with experienced colleagues ready to help you grow. Our careers hub will help you find out more about our rewards and life at Computershare, visit computershare.com/careershub

Compensation. The typical base pay range for this role is $19- $23/hour USD. Computershare will use data analytics and artificial intelligence systems to help recruiters analyse and assess candidate and application information. These systems make our application and review process more efficient and assist our team in identifying candidates based on professional qualifications, skills and experience commensurate with the role applied for. All outputs from the systems are evaluated by our recruiters and are not the sole source of whether to consider a candidate for employment.

ABOUT US

A company to be proud of

We're a global leader in financial administration with over 11,000 employees across more than 22 different countries. At Computershare, it's more than just a job, our open and inclusive culture means that we will help you to grow, to move forward and make the most of our world of opportunities.

Fairness and culture

We're dedicated to providing you with the opportunity to succeed on your own merits, starting from the application process and continuing throughout your career with us. Our goal is to create an environment where everyone feels valued, to remove barriers and obstacles and ensure equal opportunities for all. For support with accommodations or adjustments during our recruitment process please visit computershare.com/access for further information.

ABOUT THE TEAM

We're one of the world's leading essential communications businesses with over 30 years' market experience and expertise in the latest technologies. Our communications team design, create, deliver, receive, store and manage business critical communications that enhance customer experience and improve communication effectiveness for our clients.

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