Medical Assistant II Oncology
University of Maryland Medical System

Job Requirements

UM Capital Region Medical Center is a state-of-the-art acute care teaching hospital supporting Prince George's County and the surrounding areas.The Medical Center was designed from the ground up for patient safety and patient experience.

Situated on the UM Capital Region Medical Center campus, The Cancer Center gives patients easy access to a range of services within a single, well-equipped medical complex.

Inside UM Capital Region's Center for Advanced Medicine in our cancer center provides proven, comprehensive care for common and rare cancers.

Under direct supervision of the on-site provider, assists in the delivery of patient care in the Cancer Center. Performs delegated medical tasks, assists providers and nursing staff with patient care and may perform clerical duties. This position will utilize the electronic medical record (EMR) for documentation purposes. Fulfillment of job duties requires access to medication storage areas and to transport medications to/ from medication storage and delivery areas. Fully participate in the day-to-day operations and patient flow and acts as a resource for Medical Assistant I. Demonstrates leadership by collaboration, teamwork, communication, accountability, customer service, and advanced knowledge of clinical skills.

1)Greets and follows communication protocols. Responds to customer questions/concerns/complaints and attempts resolution. Pursues service recovery when customers' expectations have not been met.

2)Gathers and documents brief history and chief complaint in the medical record. Accurately complete and document patient questionnaires, health screenings, and chief complaint in the EMR, ensuring high-quality and compliant documentation that supports optimal care. Act as a clinical resource for Medical Assistant I.

3)Follows established practice workflows to facilitate efficiency and timely service to patients.

4)Prepares patient for examination by the health care provider. Performs and documents vital signs (blood pressure, pulse, temperature) and risk screening on all patients per hospital and/ or practice policy. Reports out of range values in vital signs and risk screening to the provider. Assists provider with procedures

5)Performs routine clinical testing, including but not limited to obtaining blood and urine specimen, vision testing, hearing screening, incentive spirometry, EKG, point of care testing, and vital signs. Follows established guidelines or protocols where applicable to obtain necessary testing based on the chief complaint prior to the exam.

6)Provides pre-printed patient education /material as directed by the provider.

7)Performs high-level disinfection of equipment instrument and environment per hospital and/ or practice procedure.

8)Stocks/restocks supply and exam rooms maintaining necessary supplies in clinical area.

9)Provides care appropriate to the patient populations(s) served. Assess data reflective of the patient's requirements relative to population-specific and age specific needs; Provides the care needed as described in the unit/area/department policies and procedures. Is aware of social drivers of health as they impact overall health of the patient and the community.

10)Serves as a resource for others. May precept new medical assistant and students within practice development

11)Based on established competencies, administers select medications and injections under direct supervision of provider as per hospital and/ or practice policy. Assists in the vaccination programs, including giving injections and tracking data in an approved database.

12)May assist with front desk operations with oversight to include but not limited to: patient check in and check out, scanning and filing, patient phone calls, and fee disclosures.

13)Enhances the patient and family experience by informing of possible delays, as well as being aware of potential barriers to a positive patient experience and remediating or escalating using the chain of command

14)Perform all other duties as assigned.

Education & Experience - Required

· High school diploma or equivalent.

· Completion of an accredited Medical Assistant program and certification

· Current BLS certification.

Experience in Oncology clinic highly preferred

All your information will be kept confidential according to EEO guidelines.

Compensation:

*Pay Range: $20.47-$28.64

*Other Compensation (if applicable):

*Review the 2024-2025 UMMS Benefits Guide