Operational Improvement Consultant
Slalom, LLC

Description and Requirements

Job Description

Title: Operational Improvement Consultant

Location: Boston

Hybrid/In office: We are hybrid but there are expectations that if your team leader requires you onsite that you are able to meet those expectations/requirements

Role Overview:

• Conduct assessments of operations, workflows, and systems to identify improvement opportunities using lean, Six Sigma, and Agile principles
• Leverage process mining tools (e.g. Celonis, Signavio, ARIS), and tasks capture tools to transform and analyze complex data, discover inefficiencies, and build actionable process models
• Perform root cause analyses on performance issues, rework, and SLA breaches using event logs and structured process diagnostics
• Develop and maintain detailed business cases, process improvement roadmaps, and governance frameworks for initiatives spanning business functions
• Lead and support the deployment, scaling, and governance of process mining across business units, ensuring alignment with strategic goals focused on return on investment
• Provide consulting support on associated automation platforms including UiPath, Microsoft Power Automate, Co-Pilot Studio, and AIMS++
• Support in process discovery workshops, working groups, and data walkthroughs with stakeholders to align on challenges and opportunities
• Create reusable methodologies, templates, and toolkits that enable repeatable success and scale process intelligence capability
• Process Mining awareness: exposure to tools such as Celonis, ARIS Process Mining, and Signavio-including event log management, process visualization, variant exploration, and KPI configuration
• Methodologies: Lean Six Sigma familiarity, Agile delivery frameworks, and process discovery techniques

What you will bring:

• 3+ years of experience in operational improvement, process improvement, business consulting, or transformation, ideally in mid- to large-scale enterprise settings
• Demonstrated success in identifying and delivering measurable process improvements
• Strong communication and facilitation skills
• Ability to work in complex, data-driven environments with a clear understanding of change management dynamics

About Us

Slalom is a fiercely human business and technology consulting company that leads with outcomes to bring more value, in all ways, always. From strategy through delivery, our agile teams across 52 offices in 12 countries partner with clients to co-create powerful customer experiences, modern ways of working, and meaningful impact.

What sets us apart? We believe work should be challenging and fulfilling, not perfect, but possible. That's why we prioritize purpose, flexibility, connection, and recognition, so our people can thrive and love what they do, most days.



Compensation and Benefits

Slalom prides itself on helping team members thrive in their work and life. As a result, Slalom is proud to invest in benefits that includemeaningful time off and paid holidays, parental leave, 401(k) with a match, a range of choices for highly subsidized health, dental, & vision coverage, adoption and fertility assistance, and short/long-term disability. We also offer yearly $350 reimbursement account for any well-being-related expenses, as well as discounted home, auto, and pet insurance.



Slalom is committed to fair and equitable compensation practices.For this role, we are hiring at the following levels and targeted base pay salary ranges:The targeted base salary pay range for a consultant in Boston is $84,000-105,000In addition, individuals may be eligible for an annual discretionary bonus.Actual compensation will depend upon an individual's skills, experience, qualifications, location, and other relevant factors. The salary pay range is subject to change and may be modified at any time.

Wearecommittedtopaytransparencyandcompliancewithapplicablelaws.Ifyouhavequestionsorconcernsaboutthepayrangeorothercompensationinformationinthisposting,pleasecontactusat:peopleone@slalom.com.Pleasenote,thisrecipientisnotabletosupportrecruitmentinquiriesbeyondthispurpose.



EEO and Accommodations

Slalomisanequalopportunityemployerandiscommittedtoattracting,developingandretaininghighlyqualifiedtalentwhoempowerourinnovativeteamsthroughuniqueperspectivesandexperiences.Allqualifiedapplicantswillreceiveconsiderationforemploymentwithoutregardtorace,color,religion,sex,nationalorigin,disabilitystatus,protectedveterans'status,oranyothercharacteristicprotectedbyfederal,state,orlocallaws.Slalomwillalsoconsiderqualifiedapplicationswithcriminalhistories,consistentwithlegalrequirements.Slalomwelcomesandencouragesapplicationsfromindividualswithdisabilities.Reasonableaccommodationsareavailableforcandidatesduringallaspectsoftheselectionprocess.Pleaseadvisethetalentacquisitionteamorcontactaccomodationrequest@slalom.comifyourequireaccommodationsduringtheinterviewprocess.

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