Part-Time Admissions Coordinator
Indiana University

Department

INDIANA UNIVERSITY ONLINE (UA-OEC-IUBLA)

Department Information

Indiana University (IU) Online is dedicated to maintaining the academic integrity of an Indiana University (IU) degree while expanding online education offerings to students locally, nationally, and internationally. As a university-wide office, IU Online provides strategic leadership in delivering online education, leveraging IU's scale, resources, and reputation. In alignment with the IU 2030 Strategic Plan, IU Online is committed to growing student enrollment to 25,000 in online programs by developing innovative programs and services in collaboration with IU's campuses.

IU Online, under the Office of the Vice President for Regional Campuses and Online Education (VPRCOE), partners with IU's academic units, as well as UITS' Teaching and Learning Technologies (TLT) for instructional design and learning technology and with University Communications and Marketing (UCM) for marketing, to develop, launch, and maintain online programs. As of Fall 2025, IU Online offers 200+ academic programs, 57 of which are collaborative academic programs across IU's 9 campuses with an enrollment of 10,385 students. The office manages admissions, recruitment, student services, administration, advising, reporting, program and assessment support, and compliance for online programs.

Job Summary

The Part-time Admissions Coordinator reports to the Associate Director for Enrollment Management.

Department-Specific Responsibilities

• Helps manage email inbox queue; communicates to prospective students, incomplete applicants, and applicants as necessary.
• Responsible for routine reporting to support first-year, transfer, visiting, and 2nd Bachelor's applicants with online program inquiries.
• Processes received applications.
• Works with Customer Relationship Management (CRM) administrator to monitor and maintain prospect communication within the CRM system.
• Completes and submits requests for transcript retrieval from various supplier software solutions.
• Receives, scans, and securely stores physical transcripts.
• Provides various data entry functions for admissions applications.
• Maintains admissions files.
• Monitors the technical status of admission applications from applicant through matriculation.
• Downloads, monitors, and corrects online applications.
• Routes applications through IU's 7 campuses.
• Develops collaborative working relationships with admissions and recruitment teammates on all IU campuses, counterparts in Admissions, Financial Aid, academic programs, and other IU Online partners to achieve and exceed enrollment targets.
• Develops and maintains a working knowledge of admissions included within the online student information system.

Qualifications

EDUCATION

Required

• High school diploma or equivalent (HSED or GED).

WORK EXPERIENCE

Required

• 1 year of clerical experience in a high-paced office setting.

Preferred

• Experience in higher education, student recruitment, student services, or corporate sales.

SKILLS

Required

• Exceptional customer service and communication skills.
• Ability to resolve problems and handle situations with care, diplomacy, and confidentiality.
• Integrity and attention to detail, especially when processing high volume work needs.
• Proficient with online technology and computer programs, including Microsoft Office, CRMs, and enterprise systems.
• Self-directed, with the ability to work independently and alongside others as a team member.

Preferred

• Experience with PeopleSoft SIS (Student Information Systems) and Salesforce.
• Combinations of related education and experience may be considered.

Working Conditions / Demands

This role requires the ability to effectively communicate and to operate a computer and other standard office productivity equipment. The position involves sedentary work as well as periods of time moving around an office environment and the campus. The person in this role must be able to perform the essential functions with or without an accommodation.

Additional Information

Employee proximity to south-central and central Indiana is desirable.

Work Location

Bloomington, Indiana

This position is eligible for remote work or to work a hybrid schedule (mix between remote and in-person work), subject to change in the future based on university policy and business needs.

Advertised Salary

Up to $20.00 per hour.

Work Hours

20-29 hours per week

Largely between 8:00am - 5:00pm EST, Monday - Friday.

Benefits Overview

For full-time staff employees, Indiana University offers a wide array of benefits including:

• Comprehensive medical and dental insurance
• Health savings account with generous IU contributions
• Healthcare and dependent care flexible spending accounts
• Basic group life insurance paid by IU
• Voluntary supplemental life, long-term disability, critical illness, and supplemental accidental death & dismemberment insurance
• Base retirement plan with generous IU contributions, subject to vesting
• Voluntary supplemental retirement plan options
• Tuition subsidy for employees and family members taking IU courses
• 10 paid holidays plus a paid winter break each year
• Generous paid time off plans
• Paid leave for new parents and IU-sponsored volunteer events
• Employee assistance program (EAP)

Learn more about our benefits by reviewing the IU Benefit Programs Brochure.

Job Classification

Career Level: Part Time Employee

FLSA: Nonexempt

Job Function: Part Time Employee

Job Family: Part Time Employee

Click here to learn more about Indiana University's Job Framework.

Posting Disclaimer

This posting is scheduled to close at 11:59 pm EST on the advertised Close Date. This posting may be closed at any time at the discretion of the University, but will remain open for a minimum of 5 business days. To guarantee full consideration, please submit your application within 5 business days of the Posted Date.

If you wish to include a cover letter, you may include it with your resume when uploading attachments.

Equal Employment Opportunity

Indiana University is an equal opportunity employer and provider of ADA services and prohibits discrimination in hiring. See Indiana University Notice of Non-Discrimination here which includes contact information.

Campus Safety and Security

The Annual Security and Fire Safety Report, containing policy statements, crime and fire statistics for all Indiana University campuses, is available online. You may also request a physical copy by emailing IU Public Safety at iups@iu.edu or by visiting IUPD.

Contact Us

Request Support
Telephone: 812-856-1234

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