Patient Outreach Coordinator - Oncology/Orthopaedic Surgery
Froedtert

Discover. Achieve. Succeed. #BeHere



Position Details

Location: Milwaukee, WI (Froedtert Hospital) - Hybrid, based on needs of team. Onsite for the first 6 months for training. After training, 1 day of work from home per week with flexibility.
FTE: 0.700 (Training for about the first two months would be full time)
Standard Hours: 28
Shift: 1
Schedule: Tentative schedule -Wed/Thurs/Fri one week and Tues/Wed/Thurs/Fri the other week. 8 hour shifts. Flexibility in start/end times.

Previous Oncology experience is preferred

Job Summary:

As a collaborative member of the team, this role works with designated clinics to care for patients. This position is responsible for engaging in patient education, preventive health and chronic disease management, and engaging the patient in reinforcing the clinical plan of care in collaboration with a comprehensive care coordination team. Promotes communication, both internally and externally, to enhance the effectiveness of medical management services and is highly committed to team construct. The role will coordinate preventative and chronic disease care and assist with the staff schedules and Lawson ordering.

Other information:

EXPERIENCE REQUIRED: Experience working with Electronic Medical records is required.

EXPERIENCE PREFERRED: A minimum of 2 years of clinical experience is preferred. Experience in Internal Medicine or Family Practice Clinic is preferred.

EDUCATION REQUIRED: High school diploma or equivalent required. In addition, individuals must meet one (1) of the following combinations of education and experience: A.) A graduate of a CAAHEP or ABHES accredited Medical Assistant Program (Associate, Diploma or Certificate). B.) A graduate of a non CAAHEP or ABHES Medical Assistant program (Associate, diploma, or Certificate) or Military Medic/Corpsman training. In addition to education, one (1) year of formal on the job Medical Assistant experience preferred. C.) Currently possess and are in good standing with at least one of the following credentials: a.) Certified Medical Assistant (CMA) b.) Registered Medical Assistant (RMA) c.) Assessment Based Recognition in Order Entry (ABROE) d.) CCMA Certified Clinical Medical Assistant program or the completion of an accredited LPN program. D) In lieu of the options above, a graduate of a CNA program with 3 years of healthcare experience may be considered.

EDUCATION PREFERRED: None.

TRAINING REQUIRED: None.

TRAINING PREFERRED: None.

SPECIAL SKILLS REQUIRED: Essential to the success of this role is the ability to embody an attitude of service, a desire to learn and master new skills, exhibit a positive attitude. Experience working Microsoft office is required.

SPECIAL SKILLS PREFERRED: None.

LICENSURE REQUIRED: American Heart Association (AHA) Basic Life Support for the Healthcare Provider (BLS) or an AHA approved equivalent is required within 90 days of hire.

LICENSURE PREFERRED: If a LPN, a current LPN licensure by the state of Wisconsin Department of Regulation and Licensing is preferred. If a MA, certification through the AAMA and/or an equal certification board or certification is preferred.

Perks & Benefits at Froedtert Health

Froedtert Health Offers a variety of perks & benefits to staff, depending on your role you may be eligible for the following:

• Paid time off
• Growth opportunity- Career Pathways & Career Tuition Assistance, CEU opportunities
• Academic Partnership with the Medical College of Wisconsin
• Referral bonuses
• Retirement plan - 403b
• Medical, Dental, Vision, Life Insurance, Short & Long Term Disability, Free Workplace Clinics
• Employee Assistance Programs, Adoption Assistance, Healthy Contributions, Care@Work, Moving Assistance, Discounts on gym memberships, travel and other work life benefits available

The Froedtert & the Medical College of Wisconsin regional health network is a partnership between Froedtert Health and the Medical College of Wisconsin supporting a shared mission of patient care, innovation, medical research and education. Our health network operates eastern Wisconsin's only academic medical center and adult Level I Trauma center engaged in thousands of clinical trials and studies. The Froedtert & MCW health network, which includes ten hospitals, nearly 2,000 physicians and more than 45 health centers and clinics draw patients from throughout the Midwest and the nation.

We are proud to be an Equal Opportunity Employer who values and maintains an environment that attracts, recruits, engages and retains a diverse workforce. We welcome protected veterans to share their priority consideration status with us at 262-439-1961. We maintain a drug-free workplace and perform pre-employment substance abuse testing. During your application and interview process, if you have a need that requires an accommodation, please contact us at 262-439-1961. We will attempt to fulfill all reasonable accommodation requests.

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