Process Management Specialist
Suncoast Post-Tension

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Overview

Suncoast Post Tension, Ltd. is an established post tension and rebar manufacturing company that has been in business for over 30 years. We supply construction related materials to builders from one of our nine facilities in the US.

The Process Management Specialist is responsible for designing, managing, and optimizing business processes, data flows, and document governance across multiple operational systems. This role supports operational excellence by enhancing process efficiency, ensuring data accuracy, and enabling transparent reporting for both internal teams and external partners. The Specialist collaborates closely with the Senior Business Analyst, Operations, cross-functional departments, and leadership to implement scalable improvements and support business operations.

Responsibilities

Process Design & Improvement

• Apply core principles of process design, including process mapping, modeling, measurement, improvement, and management
• Develop enhanced procedures using Lean, Six Sigma, and DMAIC methodologies
• Lead process rollout efforts, including creating training materials and training staff on updated procedures.
• Align business processes with technology solutions to drive system optimization

Document Management

• Manage document lifecycle processes across Suncoast platforms such as Oracle, Bolton, SharePoint, and other Document Management Systems (DMS)
• Identify documents requiring template creation, updates, or publishing
• Collaborate with stakeholders to ensure documentation complies with branding, regulatory, and operational standards

Data & Reporting Management

• Manage, integrate, and validate data across multiple systems to ensure accuracy and consistency
• Develop and maintain performance tracking systems and dashboards
• Partner with leadership and business units to identify reliable KPI data sources and integrate system data for visual analytics
• Ensure alignment and consistency between historical and current reporting practices

Collaboration & Stakeholder Engagement

• Serve as a bridge between operational teams, leadership, vendors, and technical stakeholders
• Troubleshoot system and process issues, identifying scalable solutions
• Communicate findings, recommendations, and process changes clearly to diverse audiences

Qualifications

Education

• Bachelor's degree or equivalent experience
• Minimum of 2 years of experience in operations or business improvement
• Industrial Engineering experience is a plus
  

Required Skills & Qualifications

• Strong understanding of process design principles and methodologies (process mapping, modeling, measurement, optimization).
• Proven data analysis skills with the ability to make informed decisions and track performance trends.
• Exceptional interpersonal and communication skills for cross-functional collaboration.
• Strong organizational and problem-solving abilities with high attention to detail.
• Technical proficiency with systems such as Oracle, SharePoint, and any DMS platforms.

Preferred Certifications

• Lean Six Sigma Green Belt
• BPM Specialist Certification

Additional Information

Salary Range: $80,000 - $94,000

Actual salary will be based on a variety of factors including relevant internal and external experience, knowledge, skills, scope of job, geographical location or other factors permitted by law

Benefits:

• 401(k) + matching
• Health, Dental, Vision insurance
• Life insurance
• Paid time off (PTO)
• Holiday Pay

Suncoast is an Equal Opportunity Employer. We encourage qualified women, minorities, veterans, individuals with disabilities, and others to apply.

Keller Foundations is an Equal Opportunity Employer. We encourage qualified women, minorities, veterans, individuals with disabilities, and others to apply.

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