Professional Services, Clinical Project Manager - Home Infusion
ICU Medical

Job Description

Position Summary

We are seeking a skilled and experienced Professional Services, Clinical Project Manager - Home Infusion to lead and coordinate end-to-end medical devices with safety software and pump implementation projects. This role requires a strong clinical background, proven project management expertise, and a focus on delivering high-quality outcomes on time. The ideal candidate will be adept at managing clinical deliverables, overseeing design and configurations, and facilitating remote clinical education and go-live support.

The Clinical Project Manager has overall accountability for multiple projects from contract through Go-Live. The Clinical Project Manager is responsible for ensuring cost, schedule, and scope elements of their program(s), and clinical implementation deliverables. The Clinical Project Manager works closely with the cross functional Professional Services teams including Pharmacy, IT, Commercial Sales and Customers, and efficiently leads the team from planning to completion. The Clinical Project Manager synthesizes dependencies and program risks, monitoring risks and developing mitigation/resolution plans to ensure the program proceeds efficiently to completion. The Clinical Project Manager is responsible for presenting program status, issues, recommendations and updates, clinical configurations, and customer training and go-live support.

Essential Duties & Responsibilities

• Project Management: Lead and manage all phases of medical device with safety software implementation projects, ensuring on-time and within-budget delivery.
• Clinical Expertise: Serve as a clinical subject matter expert to guide design, configuration, and execution of implementation plans.
• Process Improvement: Drive continuous improvement initiatives to enhance implementation efficiency and outcomes.
• Product Training: Lead remote clinical education sessions, ensuring stakeholders are trained effectively and prepared for go-live.
• Go-Live Coordination: Oversee go-live activities, providing on-site or remote clinical support as needed to ensure smooth transitions.
• Stakeholder Engagement: Collaborate with internal and external teams, including clinical staff, technical teams, and customers, to align project goals and timelines.
• Documentation: Develop and maintain project documentation, including timelines, clinical deliverables, and status reports.

Knowledge & Skills

• Experience with healthcare technology and systems integration.
• Familiarity with regulatory requirements and standards in medical device implementations.
• Ability to manage multiple projects and adapt to changing priorities.
• Demonstrated expertise in process improvement and implementing best practices.
• Proficiency in leading remote teams and managing virtual training and support.
• Exceptional organizational, communication, and problem-solving skills.

Minimum Qualifications, Education & Experience

• Must be at least 18 years of age
• Bachelor's degree in Nursing (BSN) required.
• Minimum of two (2) years of project management experience, preferably in medical device implementations.
• Strong clinical background with experience in in home infusion and alternate site, healthcare systems, medical devices, or related fields.
• Project Management Institute (PMI) certification (e.g., PMP, CRNI®, OCN®) is highly desirable.

Work Environment

• This is largely a sedentary role.
• This job operates in a professional office environment and routinely uses standard office equipment.
• Typically requires travel less than 5% of the time

About Us

ICU Medical has consistently provided you with clinical innovations that help solve real-world challenges.

With the acquisition of Hospira Infusion Systems in 2017 and Smiths Medical in 2022, we are now a global market leader with a complete line of clinically-essential IV therapy and high-value critical care products for hospital, alternate site, and home care settings.

We're ready to bring you consistent quality, innovation, and value in more areas than ever. Our focus allows us to bring you:

• Dedicated and non-dedicated IV sets and needlefree connectors clinically proven to provide an effective barrier against bacterial transfer and colonization.
• The industry's broadest IV smart pump offering covering large volume, pain management, and ambulatory needs.
• IV medication safety software providing full IV-EHR interoperability with the highest customer satisfaction and compatibility with more EHR systems than any other company.
• Significant US IV solutions manufacturing and supply capabilities.

This role is based remotely; the incumbent may be remote in any state other than Colorado; California; Connecticut; Montana, Maine or New York.

ICU Medical EEO Statement:

ICU Medical is committed to being an Equal Opportunity Employer. We ensure that all qualified applicants receive fair consideration for employment regardless of race, color, nationality or national origin, ethnicity, sex, gender, religion or belief, marital or civil partnership status, sexual orientation, pregnancy or maternity, age, disability, or protected veteran status.

If you are an individual with a disability and need reasonable accommodation to participate in the employment selection process, please contact us at humanresources@icumed.com. We are committed to providing equal access and opportunities for all candidates.

ICU Medical EEO Policy Statement

Know Your Rights: Workplace Discrimination is Illegal Poster
ICU Medical CCPA Notice to Job Applicants

---