Receptionist
University of Maryland Medical System

Job Requirements

University of Maryland St. Joseph Medical Center - 7601 Osler Drive Towson, MD 21204

Part Time, Evenings 330 PM-830 PM

Monday - Friday

The Receptionist I is responsible for greeting and appropriately directing patients/visitors/guests while treating medical center staff, visitors, physicians, patients and families in a professional and courteous manner. Consistently displays a positive attitude in the work environment and conducts self in a calm, professional manner during stressful situations.

• Treats medical center staff, visitors, physicians, patients and families in a professional and courteous manner. Consistently displays a positive attitude in the work environment and conducts self in a calm, professional manner during stressful situations. Communicates concerns and potential problems with customer service and compliance to the Manager/Supervisor and follows through to resolution.
• Is knowledgeable of the facility and is able to direct or escort patients, visitors and guests in a professional and efficient manner. Consistently deals with patients, visitors, hospital staff and physicians with a warm, friendly and cooperative manner. Acts as a liaison between the facility and its customers.
• Takes initiative to work independently on problem solving and follows through to facilitate process improvement. Accepts results of a quality audit as an opportunity to strengthen and improve job and/or communication skills. Acts as a resource for coworkers to help meet goals. Mentors new employees.

• High school diploma or GED (Required)
• Combination of relevant education and experience may be considered in lieu of degree

All your information will be kept confidential according to EEO guidelines.

Compensation:

• Pay Range: $17.89-23.59
• Other Compensation (if applicable):
• Review the 2025-2026 UMMS Benefits Guide

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