Regional Risk Management Supervisor - Eastern Alliance
Proassurance

An exciting opportunity exists to join the ProAssurance family of companies!

Our mission is powerful and simple: We protect others. Choosing a place to apply your talents is an important decision for anyone. You have plenty of options. Why choose ProAssurance?

At ProAssurance, we sell a pledge, and that pledge is delivered by our team members. We are seeking individuals who value integrity, leadership, relationships, and enthusiasm-and want to build their career with a great company where they can be their authentic self and feel valued, recognized, and rewarded for their contributions. ProAssurance specializes in healthcare professional liability, products liability for medical technology and life sciences, legal professional liability, and workers' compensation insurance. We are an industry-leading specialty insurer, with job opportunities in much of the contiguous United States.

This position supports our workers' compensation line of business, Eastern Alliance. For external candidates, our preference is to have the position based in one of the Mid-Atlantic states, and we can support a hybrid or remote work arrangement.

The Supervisor will manage of team of 3-5 Risk Management Consultants.

The primary responsibility of the Supervisor of Regional Risk Management position is to perform all the necessary duties to assist the Manager of Regional Risk Management to profitably and effectively manage the Risk Management operations of that region. This includes direct supervision, coaching, and support of team members to ensure all operational and financial goals are met while adhering to the Mission, Vision, Values and Philosophies for the Company and Risk Management department. The position also involves evaluating loss potential for current and prospective Workers' Compensation insurance customers with respect to workplace Safety and Health and to support the promotion and development of the Risk Management Department. The position is responsible for recommending cost-effective, results-oriented consultative services to acquire and retain a positive customer base. The position works closely and develops relationships with clients, agents, claims, underwriting, and all other departments within Eastern Alliance Insurance Group, to retain a diverse and profitable book of business in support of our revenue and profitability objectives and overall business plan.

What you'll do:

• 35% - Execute supervisory functions for the Risk Management Unit, providing technical guidance and direction (team members and strategic partners) on risk management procedures, Company policies and standards. Directly oversees the daily operations of the assigned aspects of the Regional Risk Management team; provides guidance, support and growth opportunities for staff; establishes performance and development objectives for all direct reports; conducts account file and visit quality assessments, provides regular feedback and conducts annual performance evaluations; identifies staff developmental plans and opportunities for career pathing and growth.Participates in hiring of new staff and facilitates or conducts orientation for staff members; coordinates formal training programs; assigns staff to special projects and oversees workflow and workload of staff.
• 15% - Develop and execute service plans to reduce policyholder loss exposure, improve Company profitability and aid in client retention by thoroughly evaluating a client's facilities and needs; cultivate and develop high quality company-client working relationships by visiting and communicating with clients and agents on a regular and timely basis as necessitated by business needs and company guidelines.
• 10% - Prescreen selected new business submissions, including site visits and inspections; communicate via verbal and written processes to Underwriting to aid in risk selection in a thorough, accurate and timely manner. Define and communicate client needs and expectations through the prescreen process.
• 10% - Independently prioritize, execute and document risk management activities according to Company standards for an assigned book of business including review file and loss information, conduct hazard assessment surveys, communicate with team, organize service calls, prospect surveys, and agency visits. Independently manage the book of business and assigned programs by proactively monitoring results, communicating and developing working relationship with underwriting, claims, finance, and others as necessary. This can include work with Traditional, Inova® and Specialty Risk accounts according to established pre-screen and servicing guidelines. Independently support Risk Management, UW and Claims efforts in developing materials for, and presenting at, Stewardship and Point of Sale meetings.
• 10% - Manage return-to-wellness initiatives by working collaboratively with agents, clients, claims, and underwriters to actively promote our ecovery® strategies; and ensure proper return to work guidelines and procedures are established, followed and achieved. Provide coaching and mentoring to fellow risk management consultants with their RTW challenges.
• 5% - Research operations and hazards of risks to provide effective consultative services; develop and share resources and support materials with colleagues. Maintain knowledge of appropriate standards and best practices; attend courses and functions to develop job knowledge, maintain certifications.
• 5% - Serves as a back-up in the absence of the Manager of Regional Risk Management.
• 5% - Identifies and coordinates external presentations which provide the Company with business opportunities and positive public relations.
• 3% - Identify catastrophic loss exposures, assign appropriate risk management consultants to conduct accident investigations and determine if/when "Lessons Learned" should be completed and distributed.
• 2% - Attend and/or participate in monthly team account review meetings prepared to discuss adverse accounts, solutions for handling these accounts, and other relevant topics.

What we're looking for:

• Bachelor's degree required, preferably in occupational safety or related field required with eight years of progressive occupational safety and health experience, five of which with a focus in workers' compensation. Prior supervisory/management and leadership experience that includes transferrable knowledge and skills or insurance industry preferred. Advanced degree and/or professional designation/certification (CSP or ARM) strongly preferred.
• Must meet any state provider qualifications for assigned territories.
• Ability to attend insurance and industry/business functions to promote and present a positive image of the Company.
• Proficiency in Microsoft Office computer applications including Word and Excel.
• Analytical ability, in order to analyze and interpret information; and make profitable decisions about risks.
• Attention to detail in processing information, establishing priorities, and expense management.
• Solid analytical and problem-solving skills, including formulating logical and objective conclusions.
• Ability to assess the urgency and importance of a situation and take appropriate action.
• Requires the exposure to various manufacturing, industry and business environments where certain requirements regarding the use of personal protective equipment may be necessary; the ability to inspect various types of risks and independently evaluate according to company standards.
• Ability to communicate effectively and professionally; verbally, in writing, through virtual and in-person presentations with various constituencies and at all levels in and outside of the organization, including agency partners, outside customers and clients.
• Demonstrated commitment to ongoing professional development to ensure we are providing our customers with competent and relevant consulting advice.
• Self-driven to accept new responsibilities, and work in collaboration or independently to help develop solutions to identified operational needs in support of our overall mission.
• Physical ability to climb stairs and ladders; walk long distances over uneven terrain, to reach remote areas during visits to all types of operations.
• Must possess a valid driver's license, the ability to drive long distances to reach client/agency sites and have an acceptable driving record.

#LI-Remote

We are committed to providing a dynamic and inclusive environment where everyone can do their best work and grow personally and professionally.

For that reason, we partner with The Predictive Index (PI) - an organization equally committed to improving the working lives of people, to help us hire the best talent by providing additional insight about one's work style.

The position you applied to requires completion of two assessments prior to being scheduled to interview with a hiring manager. A Talent Acquisition team member may review your application and contact you before the assessment is complete. These assessments are Behavioral and Cognitive (internal candidates will only receive the Behavioral assessment), and each assessment takes less than 12 minutes to complete.

After submitting your application, you will receive two emails from The Predictive Index inviting you to complete each of these assessments (please check your SPAM or Junk email folder if you do not see these emails in your inbox).

Position Salary Range$87,599.00 - $144,553.00The salary range displayed represents the entirety of the pay grade for this position. Most candidates will start in the bottom half of the range. Factors that may be used to determine your actual salary include your specific skills, how many years of experience you have, your location and comparison to other team members already in this role.

Build your career with us and enjoy access to a best-in-class benefits program.

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