Sales Support Associate
Nordson MEDICAL (NH), Inc.

Nordson Medical, a global leader in Interventional Solutions, Fluid Components, and Surgical Solutions, is seeking an experienced and highly motivated individual to join our team. We are committed to creating a diverse and inclusive workplace, and we are looking for candidates who share that same commitment.

Summary of the role

As a member of our team, you will have the opportunity to work in a dynamic and collaborative environment, where your ideas and contributions will be valued and respected.

Build Your Career Where Medical Device Components Are Made

Are you early in your career and interested in working at the intersection of manufacturing, technical support, and customer solutions? Join our team as a Technical Sales Support professional and gain hands-on exposure to how regulated medical products are built, supported, and delivered to customers.

This role is ideal for recent graduates or early-career professionals who want to develop technical expertise in a manufacturing-driven, quality-focused medical device environment.

What You'll Do

As part of our Technical Sales Support team, you'll help bridge the gap between customers, sales, and manufacturing operations.

• Manufacturing-Based Sales Support: Provide technical guidance and quoting support to the sales team based on manufacturing capabilities, product configurations, and production considerations.
• Customer Technical Assistance: Support customer inquiries related to product specifications, manufacturability, and application of medical devices produced on-site.
• Collaboration with Manufacturing Teams: Partner closely with Manufacturing, Engineering, and Operations to align customer needs with production capabilities and timelines.
• Product & Process Knowledge: Learn medical device manufacturing processes, materials, and quality requirements to accurately support sales and customer requests.
• Documentation & Compliance: Assist with maintaining product specifications, manufacturing documentation, and technical reference materials in accordance with regulated medical device standards.
• Continuous Improvement Support: Gather customer feedback and work with internal teams to support process enhancements and product improvements.
• Additional Responsibilities: Perform other related duties as assigned.

What We're Looking For

Education

• Bachelor's degree in a related field preferred.

Experience

• 0-2 years of experience in manufacturing support, technical support, sales support, quality, or a related role.
• Internships, co-ops, or academic projects in manufacturing or regulated industries are a plus.

Skills That Help You Succeed

• Manufacturing Mindset: Interest in medical device production, manufacturing processes, and how products are built at scale.
• Technical Communication: Ability to communicate technical and manufacturing concepts clearly to sales teams and customers.
• Problem-Solving Skills: Willingness to troubleshoot issues by partnering with Manufacturing, Engineering, and Quality teams.
• Quality & Detail Focus: Appreciation for working in a regulated medical device environment with strong documentation practices.
• Customer Orientation: Commitment to supporting internal and external customers effectively.
• Team Collaboration: Comfortable working cross-functionally in a production-based setting.
• Self-Driven Learner: Eager to build technical and industry knowledge early in your career.

Why Join Us

• Entry-level opportunity in a medical device manufacturing facility
• Exposure to regulated production environments and quality systems
• Hands-on learning with Manufacturing, Engineering, Quality, and Sales teams
• Career development opportunities within operations, technical support, or sales functions
• Meaningful work supporting products that impact patient safety and care

Travel Required

• None

Working Conditions and Physical Demands
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed above are representative of the knowledge, skill, and/or ability required. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.

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Interested?

If you are interested in being a part of a team and creating an inclusive and diverse workplace, please apply online with your CV.

About Nordson Medical

At Nordson MEDICAL, you don't have to be a doctor to help save lives. We are the global expert in the design, development, and manufacturing of complex medical devices and component technologies. By joining our team today, you will help us bring innovative ideas to life. Nordson MEDICAL is a global team that works to create components for life-saving medical devices. We offer a supportive culture in a growing and dynamic work environment. Whether you're just beginning your career or you're a seasoned professional, there's a place for you to belong at Nordson MEDICAL. We offer hourly and salary positions in production, maintenance, customer service, quality, engineering, and more. We actively invest in our teams to help you build your skillsets and advance your career.

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