Salesforce Enablement Analyst
Interstate Battery System of America Inc

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At Interstate Batteries, you have the chance to be excellent at work and excellent at life. We know that professional success depends on personal wellbeing. That's why we want to enrich your life with the tools and services you need to succeed in every area of your life. Join us!

Purpose of Job:

The Salesforce Enablement Analyst serves as the strategic link between the Sales organization and IT, driving the effective use of Salesforce Lightning to enable high-performance sales execution across both hunters (NAC & RILD new business teams) and farmers (account management team).

Job Components:

1. Business Partnership & Salesforce Expertise

• Act as the primary business owner and point of contact for Salesforce Lightning within the new business sales organization.
  
• Serve as the liaison between Sales (NAC & RILD hunters and farmers), IT Salesforce team, Supply planning team ensuring the platform aligns with evolving business needs.
  
• Hear the needs of the field and recommend innovative, forward-looking Salesforce solutions that go beyond standard, out-of-the-box functionality.
  
• Partner with other SMEs across IOT, ILD, and Sales Operations to ensure process consistency and system alignment.
  

2. Pipeline Management & Sales Process Optimization

• Demonstrate strong pipeline management acumen, ensuring Salesforce accurately reflects opportunity stages, forecast health, and sales execution readiness.
  
• Collaborate with sales leadership to define, monitor, and continuously improve pipeline metrics.
  
• Translate data and pipeline insights into actionable recommendations to support growth and execution strategies.
  
• Support the NBD Director and sales leaders with strategic implementations and data-driven decision making.
  

3. Cross-Functional Collaboration

• Work closely with IT Salesforce teams to translate business requirements into clear, prioritized user stories and ensure timely delivery of enhancements.
  
• Serve as the central connection point between Sales, S&OP/Demand Planning, IT, and other business SMEs across the Commercial organization.
  
• Participate in cross-functional projects that enhance sales visibility, forecasting accuracy, and CRM usability.
  

4. Coaching, Training & Adoption

• Lead training, onboarding, and coaching sessions for NAC & RILD hunters and farmers, focusing on Salesforce Lightning best practices and productivity tools.
  
• Develop user guides, quick tips, and ongoing learning sessions to drive adoption and confidence among sales teams.
  
• Foster a Salesforce culture that values data accuracy, pipeline discipline, and transparency.
  

5. Data Analysis, Reporting & Continuous Improvement

• Evaluate sales cycle trends to uncover key drivers of success and recommend approaches for targeting comparable prospects.
  
• Analyze Salesforce data to identify performance gaps, workflow inefficiencies, and areas for automation.
  
• Translate metrics and results into clear, actionable insights and improvement recommendations.
  
• Partner with IT analytics to design dashboards and reports that provide meaningful, forward-looking sales intelligence.
  
• Drive continuous improvement by challenging assumptions and championing innovation in Salesforce utilization.
  

Qualifications:

• Bachelor's degree in Business Administration, Information Systems, or a related field.
  
• Minimum 5+ years in Sales Operations, CRM, or Business Analysis role.
  
• 3+ years of hands-on experience with Salesforce Lightning, with demonstrated ability to design and optimize business workflows.
  
• Strong analytical skills with experience in data visualization tools (e.g., Power BI).
  
• Strong understanding of sales methodologies and pipeline management.
  
• High emotional intelligence with the ability to listen, influence, and build trust across diverse sales teams.
  
• Excellent communication, stakeholder management, and presentation skills.
  
• Ability to think strategically while executing tactically.
  
• Experience with both hunter and farmer sales models in complex B2B environments.
  
• Certifications (preferred): Salesforce Certified Administrator or Salesforce Certified Business Analyst or Salesforce Sales Cloud Consultant
  

Scope Data:

• Collaborate with cross-functional teams to achieve new business acquisition goals, contributing 4.2M units towards the 6M unit growth initiative by FY28.
  
• Manage and utilize resources efficiently to support sales planning activities.
  
• Interact professionally with external customers and cross-functional Team Members.
  
• Exemplify Interstate's Purpose and Values.
  

Work Environment:

• Ability to use a computer for prolonged periods of time.
  
• Ability to sustain posture in a seated position for prolonged periods of time.
  
• Regularly required to use hands to grasp or handle and talk and hear.
  
• Specific vision abilities include close vision, depth perception, and the ability to adjust focus.
  

Note: We do not accept resumes from headhunters, placement agencies, or other suppliers that have not signed a formal agreement with us.

Interstate Batteries provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, sex, national origin, age, disability, genetic information, marital status, amnesty, or status as a covered veteran in accordance with applicable federal, state and local laws. Interstate Batteries complies with applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including, but not limited to, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.

Interstate Batteries expressly prohibits unlawful discrimination on the basis of age, race, color, religion, creed, sex, gender (including pregnancy, childbirth, breastfeeding or related medical conditions), sexual orientation, medical condition, genetic information, national origin, ancestry, disability (mental and physical), marital status, military status, veteran status, citizenship or any other characteristic protected under applicable local, state or federal law.

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