Senior Analyst, Fraud Risk Management
Webster Bank

360 Hamilton Avenue, White Plains, New York, 10601, USA

If you're looking for a meaningful career, you'll find it here at Webster. Founded in 1935, our focus has always been to put people first--doing whatever we can to help individuals, families, businesses and our colleagues achieve their financial goals. As a leading commercial bank, we remain passionate about serving our clients and supporting our communities. Integrity, Collaboration, Accountability, Agility, Respect, Excellence are Webster's values, these set us apart as a bank and as an employer.

Come join our team where you can expand your career potential, benefit from our robust development opportunities, and enjoy meaningful work!

The Senior Analyst Fraud Risk Management is required to analyze bank transactions, new accounts, and customer behavior to identify anomalous activity and potential risk to the customer and the bank. The position will need to document their findings and take appropriate action to prevent losses to our customers and the bank. The position will act as a point of escalation, assist analysts with questions, and help train new analysts. The position could also be asked to help with special projects and take on more responsibility as needed.

What you will do

• Monitors transactions across multiple delivery channels to identify trends and patterns of fraudulent activity and takes appropriate action.
• Reviews output of daily account warning reports using automated scoring system, researches fraudulent information or discrepancies.
• Mitigates identified potential fraud loss by: placing holds/restricting access; preparing STMs; performing necessary due diligence.
• Recommends closure of accounts deemed risky or suspicious; performs account maintenance as necessary.
• Maintains accurate records to ensure accurate reporting and adherence to applicable laws and regulations.
• Based upon research and findings, makes recommendations to management for updates to fraud prevention strategies.
• Provides internal support to retail personnel on all issues concerning fraud and suspicious activity.
• Acts as an escalation point for other members of the fraud team
• Works with other lines of business to help with fraud training for front line bankers
• Helps to train new hires and support them throughout their growth

Basic Qualifications

• Basic understanding of card fraud mitigation strategies and current card fraud trends.
• Basic understanding of card processing and data points provided by Visa, Mastercard, Fiserv, etc.
• Basic understanding of Regulation E.
• Proficiency with Microsoft Excel and Microsoft Office suite of products.

Preferred Qualifications

• Bachelor's Degree in related discipline or equivalent combination of education and work experience.
• Experience with sequel, card fraud rule writing and data analysis utilizing third party tools associated w/ Visa, Mastercard, Fiserv, etc.
• Excellent verbal and written communication skills.
• Self-motivated, accountable, and highly adaptable.

The estimated salary range for this position is $75,000.00 to $90,000.00. Actual salary may vary up or down depending on job-related factors which may include knowledge, skills, experience, and location. In addition, this position is eligible for incentive compensation.

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Webster Financial Corporation and its subsidiaries ("Webster") are equal opportunity employers that are committed to sustaining an inclusive environment. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, marital status, national origin, ancestry, citizenship, sex, sexual orientation, gender identity and/or expression, physical or mental disability, protected veteran status, or any other characteristic protected by law.

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