Senior Financial Crime Officer
Computershare

JOB DESCRIPTION

Location: Canton, MA

In this position, you'll be based in the Canton office for a minimum of three days a week, with the flexibility to work from home for some of your working week. Find out more about our flexible work culture at computershare.com/flex.

We give you a world of potential

Computershare has an exciting opportunity for a permanent full-time Senior Financial Crime Officer- North America to join our Computershare Shared Services (CSS) team within our Global Financial Crime Unit.

A role you will love

As the Senior Financial Crime Officer, you will be responsible for providing advice, guidance, and support to Computershare's businesses in respect of preventing and identifying internal and external fraudulent activity. You will conduct fraud monitoring, assessment of manual referrals and oversee re-active and pro-active investigations into potentially fraudulent activity. You will also provide the business with assurance over its fraud control environment, while undertaking fraud risk assessments across all lines of business. This role would also include you conducting end to end investigations into suspected fraud across products, channels, customers, and employees.

Other key responsibilities include:

• Recommending improvements to processes, controls, and detection systems to reduce fraud exposure.
  
• Prepare evidence packages for law enforcement, regulators, and legal proceedings when required.
  
• Support the design and delivery of fraud awareness training across operational teams.
  
• Prepare clear, concise investigation reports outlining findings, conclusions, and recommended actions.
  
• Maintain an accurate case management record, ensuring timely escalation of high risk or complex cases.
  
• Work with colleagues in Fraud Operations, AML, Cyber Security, Legal, and Risk to ensure coordinated responses to threats.
  
• Represent the Fraud Investigation team in cross functional meetings or industry forums.
  

What you will bring to the role:

• 3+ years of industry experience, or equivalent demonstrated in financial fraud or fraud investigations.
  
• Experience working in an investment environment would be an advantage but is not essential.
  
• Experience in fraud investigation, financial crime investigations, or related roles (banking, insurance, payments, fintech).
  
• Familiarity with fraud systems, case management tools, and detection platforms (e.g., Falcon, NetReveal, Actimize, CIFAS).
  
• Knowledge of relevant legislation and regulations (FCA Handbook, Proceeds of Crime Act, Fraud Act, AML/CTF rules, GDPR).
  
• Experience in fraud investigation, financial crime investigations, or related roles (banking, insurance, payments, fintech).
  
• Strong understanding of fraud typologies such as APP fraud, card fraud, ID theft, internal fraud, first party fraud, mule activity, and digital fraud.
  
• Experience in risk/fraud/financial crime in a first- or second-line role in financial services, is required to understand the environment in which this role operates.
  
  

Compensation: The typical base pay range for this role is $77,000- $96,000.

This salary is specific to Canton, and a direct currency conversion will not be representative of salaries in our other global locations. For salaries in other countries please reach out to the talent acquisition partner recruiting for this role.

Computershare will use data analytics and artificial intelligence systems to help recruiters analyse and assess candidate and application information. These systems make our application and review process more efficient and assist our team in identifying candidates based on professional qualifications, skills and experience commensurate with the role applied for. All outputs from the systems are evaluated by our recruiters and are not the sole source of whether to consider a candidate for employment.

Expected application deadline: April 3, 2026

ABOUT US

A company to be proud of

We're a global leader in financial administration with over 11,000 employees across more than 22 different countries. At Computershare, it's more than just a job, our open and inclusive culture means that we will help you to grow, to move forward and make the most of our world of opportunities.

Fairness and culture

We're dedicated to providing you with the opportunity to succeed on your own merits, starting from the application process and continuing throughout your career with us. Our goal is to create an environment where everyone feels valued, to remove barriers and obstacles and ensure equal opportunities for all. For support with accommodations or adjustments during our recruitment process please visit computershare.com/access for further information.

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