Senior Health Care Analyst - Provider Analytics and Support
Blue Cross Blue Shield of Michigan

This position provides strategic leadership over analytics, reporting, and operational improvement initiatives. It leverages data, automation, and business intelligence tools to deliver actionable insights, improve efficiency, and support enterprise affordability and provider performance programs. It also develops high-performing teams that transform data into results.

Responsible for planning, organizing, directing, implementation, and leading department assignments. Position operates within broad objectives to ensure optimum utilization of manpower and budget. Research, compile and analyze appropriate and relevant data and make recommendations for operational improvements.

• Leads in the research, analysis, identification and evaluation of data from assigned problems to evaluate existing and potential trends and issues.
• Possess and maintain an extensive comprehensive knowledge of BCBSM business, products, programs (including provider data, networks, etc.), corporate organizational structure (including functional responsibilities), and basic research principles/methodologies.
• Manage and monitor multiple projects simultaneously by establishing project plans and objectives to ensure goal attainment within defined parameters.
• Develop lines of communication to discuss/review results of analysis to management via reports/presentations and assist management in implementing programs that provide solutions.
• Investigate, review, recommend, communicate and implement solutions which identify problems/root cause of issues.
• Identify and resolve challenges in order to fulfill key corporate objectives and respond to the demand of change management and initiate actions needed to plan, organize and control team activities.
• Independently develop and plan, reports, papers and/or other materials in a clear and concise manner.
• Provide expertise and guidance to unit and corporate staff as required.
• Acts as liaison between corporate business areas and participates in group or committee discussions.

Qualifications

• Bachelor's Degree in Business Administration, Economics, Health Care, Information Systems, Statistics or other related field is required. Master's Degree in related field preferred.
• Six (6) or more years experience in related experience, typically in two (2) subject areas (e.g. financial analysis, planning, health care economics, health care policy, statistical modeling, business decisions, analysis, or business management).
• Excellent analytical, planning, problem solving, verbal and written skills to communicate complex ideas.
• Excellent knowledge and use of existing software packages (PowerPoint, Excel, Word, etc.).
• Strong working knowledge of data languages such as SAS or SQL.
• Ability to work independently, within a team environment and communicate effectively with employees at all levels.
• Other related skills and/or abilities may be required to perform this job.

Departmental Preferences

• Deep knowledge of Blueprint for Affordability, Physician Group Incentive Program.
• Advanced use of Microsoft Office applications and data review (CLOOKUP, IFERROR, Building Dynamic Dashboards).
• Strong proficiency in FACETS and Portico.
• Experience with conducting root cause analyses using data sets and implementing solutions.
• Ability to transform complex data into clear, visually compelling reports, dashboards, and presentations that support decision-making.
• Demonstrated competency in leading and developing a data-driven team, ensuring delivery of accurate reporting, actionable insights, and continuous operational improvement.
• Preferred experience with Microsoft Power BI and Power Automate, including development and implementation of automation solutions, and demonstrated knowledge of BCBSM project methodologies (e.g., Agile, Waterfall) to support project delivery.

All qualified applicants will receive consideration for employment without regard to, among other grounds, race, color, religion, sex, national origin, sexual orientation, age, gender identity, protected veteran status or status as an individual with a disability.

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