Senior Quality Technician
NDC Technologies, Inc.

Nordson Measurement & Control, a global leader in Measurement & Control, is seeking an experienced and highly motivated individual to join our team. We are committed to creating a diverse and inclusive workplace, and we are looking for candidates who share that same commitment.

Summary of the role

As a member of our team, you will have the opportunity to work in a dynamic and collaborative environment, where your ideas and contributions will be valued and respected.

Job Summary
The Senior Quality Technician supports quality assurance activities for the Nordson MCS Division, with a strong focus on New Product Development (NPD) and market quality issue resolution. This role partners closely with Engineering, Manufacturing, Supply Chain, and Customer Support to ensure products meet internal and customer quality standards throughout the product lifecycle.

Essential Job Duties and Responsibilities
New Product Development (NPD) Support

• Support quality activities for new product introductions, including prototype builds, pilot runs, and production launches
• Participate in design reviews, PFMEA, DFMEA, control plans, and risk assessments
• Develop and execute inspection plans and First Article Inspections (FAI)
• Validate inspection methods, gaging, and test equipment for new designs
• Partner with Engineering to identify design for quality and manufacturability risks early in development

Market Quality & Corrective Actions

• Investigate market-reported quality issues, including customer complaints, returns, and warranty claims
• Perform root cause analysis using structured problem-solving tools (5 Whys, Fishbone, DMAIC)
• Support corrective and preventive actions (CAPA) to address in-field quality issues
• Coordinate failure analysis and communicate findings to cross-functional teams
• Verify effectiveness of corrective actions, update quality documentation, and ensure updated SOPs are actively being followed by operators.

Production & Supplier Quality Support

• Perform incoming, in-process, and final inspections
• Support supplier quality activities and nonconformance resolution
• Assist with calibration and maintenance of inspection and test equipment
• Support MRB activities and disposition of nonconforming material

Documentation & Continuous Improvement

• Maintain accurate quality records, inspection results, and reports
• Support internal and external audits
• Identify opportunities for continuous improvement in quality processes
• Mentor and support junior quality technicians

Education and Experience Requirements

Required Qualifications

• Associate degree or technical certification in Quality, Engineering Technology, Manufacturing, or equivalent experience.
• Minimum 5+ years of highly autonomous quality technician experience in a manufacturing or lab environment.
• Proven ability to perform independent physical teardowns, reverse-engineering, or failure reproduction testing to support New Product Development and CAPAs.
• Experience utilizing oscilloscopes, digital multimeters, soldering equipment, and proprietary test software to extract and synthesize data
• Strong mechanical aptitude with the ability to read complex mechanical drawings, GD&T, and inspection methods.
• High relational acumen with the ability to communicate effectively across production and engineering to facilitate root cause analysis.
• Experience utilizing advanced electronic lab equipment (such as oscilloscopes and DVMs), component-level soldering skills, and test fixtures to extract and synthesize raw data.

Preferred Qualifications

• Direct experience with electronics, sensor systems, or precision measurement and control products.
• Strong familiarity operating within strict ISO 9001 quality systems and participating in external audits.

Skills and Abilities

• Exceptional relational acumen: to conduct defect discovery with shop-floor operators without triggering defensiveness or assigning blame.
• Data Synthesis: Advanced computer skills and proficiency in Excel (charting, data organization) to rapidly translate massive raw test datasets into clean, actionable summaries for the Quality Engineers.
• Technical Translation: The ability to fluidly translate complex engineering requirements into practical, physical testing setups in the lab.
• High-Stress Autonomy: The ability to autonomously triage and prioritize competing urgent demands (e.g., an immediate line-down issue vs. a customer complaint test) without constant managerial direction.
• Agile Problem Solving: A high degree of adaptability-the ability to pivot testing methodologies instantly when initial assumptions or test fixtures fail.

Interested?

If you are interested in being a part of a team and creating an inclusive and diverse workplace, please apply online with your CV.

About Nordson Measurement & Control

Nordson Measurement & Control designs, develops and produces a wide range of process measurement and control instrumentation for a broad scope of manufacturing industries. By joining our team today, you will help us bring innovative ideas to life. Nordson Measurement & Control is a global team that works to create intelligent solutions that help our customers improve their manufacturing process, produce better products and become even more competitive. We offer a supportive culture in a growing and dynamic work environment. Whether you're just beginning your career or you're a seasoned professional, there's a place for you to belong at Nordson Measurement & Control. We offer hourly and salary positions in production, maintenance, customer service, quality, engineering, and more. We actively invest in our teams to help you build your skillsets and advance your career.

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