Senior Quote Desk Analyst
Digital Realty

Position Title: Senior Quote Desk Analyst, GTM Strategy & Acceleration

Location: Dallas, TX

Your Role

The Senior Quote Desk Analyst plays a critical role in ensuring the seamless execution of the Lead to Contract process. You will use your analytical mindset, process expertise, and commercial acumen to support efficient quoting, order management, and contract generation. Working closely with Sales and cross-functional teams, you will help drive accuracy, speed, and operational excellence-especially during periods of transformation and high business demand. Your contributions will directly impact customer experience, revenue enablement, and overall business performance.

What you'll do

• Configure, price, and generate accurate customer quotes, translating complex requirements into commercial proposals
• Partner with Sales teams to understand customer needs and deliver timely, high-quality quoting support
• Manage multiple quotes simultaneously while meeting strict deadlines
• Address inquiries and resolve issues related to quotes with a strong customer service focus
• Communicate effectively with internal stakeholders to manage quote changes and reworks
• Maintain up-to-date knowledge of product offerings, pricing models, and sales processes
• Proactively track and follow up on sales opportunities and related cases
• Assist in generating and updating agreements within the Contract Lifecycle Management tool
• Collaborate with fellow Quote Desk Analysts to balance workload and ensure continuity of support
• Support resolution of non-standard quotes to help sales teams meet quarterly and annual targets

What you'll need

• Minimum of 3 years of relevant professional experience
• Demonstrated success in a Sales Support, CRM, or similar commercial operations role
• Bachelor's degree or equivalent education in Business, IT, Engineering, or related field preferred
• Strong proficiency in Microsoft Office applications
• Experience working with CRM tools, with Salesforce experience preferred
• Proven ability to collaborate effectively within cross-functional and extended sales teams
• Strong analytical and problem-solving skills
• Excellent communication and stakeholder management capabilities
• Ability to prioritize tasks and perform in a fast-paced environment
• High sense of urgency with strong attention to detail

A bit about us

Digital Realty brings companies and data together by delivering the full spectrum of data center, colocation and interconnection solutions. PlatformDIGITAL®, the company's global data center platform, provides customers with a secure data meeting place and a proven Pervasive Datacenter Architecture (PDx®) solution methodology for powering innovation and efficiently managing Data Gravity challenges. Digital Realty gives its customers access to the connected data communities that matter to them with a global data center footprint of 300+ facilities in 50+ metros across 25+ countries on six continents.

To learn more about Digital Realty, please visit digitalrealty.com or follow us on LinkedIn and Twitter.

What we can offer you

Our rapidly evolving business sector offers the opportunity to be part of a courageous and passionate team who work together to understand and meet the changing needs of our global customers.

Join us and you'll be part of a supportive and inclusive environment where you can bring your whole self to work. As part of our team, you'll get to work with people from different business areas, challenge the way we do things and put your ideas into action. We'll also give you plenty of development opportunities so you can build a rewarding and successful career with us.

Apply today, take charge of your career and grow your talents with us.

Health and Safety

Safety isn't just a priority here at Digital; it's critical to everything we do. Safeguarding lives, protecting assets, and securing data aren't just ideals - they're essential pillars of our commitment to excellence for our people, our partners and our customers. We have a culture of care where every member of Team Digital embraces a relentless pursuit of working safely across Digital Realty. Together we are Safely Powering Progress.

Our Compensation Philosophy

Digital Realty offers its employees a highly competitive compensation package, excellent benefits, and an environment that recognizes and rewards your contributions. Central to our compensation philosophy is rewarding our employees for achieving the values and objectives aligned to the company's overall goals and values.

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