Senior Design Specialist - Security Technology
Position Summary
The Senior Design Specialist - Security Technology supports the planning, design, coordination, analysis, and execution of physical security technology initiatives across a large-scale enterprise environment. This role serves as a subject matter resource for assigned technologies and programs, combining project coordination, design support, business intelligence, operational reporting, and stakeholder engagement to ensure successful delivery of security technology deployments and related initiatives.
The ideal candidate is highly analytical and detail-oriented, with the ability to transform project, design, deployment, and operational data into actionable business insights. Leveraging tools such as Power BI, Tableau, Quickbase, Excel, SharePoint, and related platforms, this individual develops dashboards, analyzes portfolio performance, identifies trends, and provides visibility to leadership while ensuring project documentation, design packages, and operational data remain accurate and aligned with established standards.
This role partners closely with Security Technology, Facilities, Construction, Operations, Project Management, and external service providers to coordinate design activities, support implementation efforts, maintain project records, and drive continuous improvement across the security technology portfolio.
Key Responsibilities
Project Intake & Design Coordination
- Support security technology projects throughout the project lifecycle, including discovery, scope development, design, implementation, and closeout.
- Coordinate intake, prioritization, and tracking of new projects, initiatives, and work requests.
- Serve as a primary point of contact for design inquiries, project clarifications, and change requests.
- Facilitate design review workflows and assist in resolving design discrepancies, scope conflicts, and incomplete project information.
- Coordinate activities among internal stakeholders, project teams, vendors, consultants, and implementation partners.
- Support the development and maintenance of security technology design standards and best practices.
- Ensure projects are executed in accordance with organizational standards, timelines, and quality expectations.
Design Documentation & Package Management - Gather, organize, maintain, and distribute project documentation, including floor plans, specifications, design drawings, bid packages, schedules, and project records.
- Develop and maintain structured repositories and document management processes.
- Prepare, validate, and distribute design packages and project deliverables to internal teams and approved third parties.
- Monitor documentation quality, completeness, and compliance with established standards.
- Track outstanding deliverables and proactively follow up on missing or late documentation.
- Support version control and document governance throughout the project lifecycle.
Data Management, Systems Support & Analysis - Enter, maintain, reconcile, and audit project information across multiple platforms and systems.
- Manage data within tools such as Excel, SharePoint, Quickbase, Lucernex, SiteOwl, AutoCAD (review only), and other project management systems.
- Clean, standardize, and validate project and operational datasets to ensure data accuracy and consistency.
- Identify data discrepancies, duplicate records, and information gaps while coordinating corrective actions with stakeholders.
- Translate design, construction, implementation, and operational information across functional teams.
- Support system improvements and process optimization initiatives that improve data integrity and operational efficiency.
Business Intelligence & Reporting - Develop, maintain, and enhance dashboards, scorecards, and reporting solutions using Power BI, Tableau, Excel, and other reporting platforms.
- Analyze project performance, workload distribution, deployment metrics, design volume, execution timelines, and operational trends.
- Create executive-level reports and presentations that provide actionable insights and operational visibility.
- Track and communicate key performance indicators (KPIs), project risks, issues, dependencies, and opportunities.
- Identify trends and provide recommendations that improve planning, execution, and resource utilization.
- Support leadership decision-making through data visualization, analytics, and strategic reporting.
Operational Support & Continuous Improvement - Coordinate meetings, project reviews, agendas, meeting notes, and action item tracking.
- Manage communications, task management, calendars, and workflow coordination through Microsoft 365 tools.
- Facilitate collaboration across Security Technology, Facilities, Construction, Operations, and external partners.
- Support the development and implementation of standardized processes, workflows, and reporting methodologies.
- Identify opportunities to streamline operations, improve project execution, and increase organizational efficiency.
- Contribute to strategic initiatives that enhance security technology program performance and scalability.
Required Qualifications - Bachelor's degree in Business, Information Systems, Engineering, Construction Management, Project Management, Technology, or a related field, or equivalent professional experience.
- 5+ years of experience in project coordination, project operations, business analytics, security technology, construction technology, facilities support, or related disciplines.
- Experience managing large volumes of project documentation, data, and operational reporting.
- Advanced proficiency with Microsoft Excel and Microsoft 365 applications.
- Demonstrated experience analyzing data and developing reports, dashboards, and performance metrics.
- Strong organizational skills with the ability to manage multiple priorities simultaneously.
- Excellent written, verbal, and interpersonal communication skills.
- Strong analytical, problem-solving, and critical-thinking abilities.
- Ability to work independently while collaborating effectively within cross-functional teams.
Preferred Qualifications - Experience supporting physical security, security technology, facilities, construction, retail operations, or technology deployment programs.
- Experience with Power BI, Tableau, Quickbase, SharePoint, Lucernex, SiteOwl, AutoCAD, or similar platforms.
- Knowledge of security technology systems such as video surveillance, access control, intrusion detection, or related technologies.
- Experience supporting enterprise-scale deployment programs across multiple locations.
- Familiarity with project lifecycle management, design review processes, and construction documentation.
- Experience developing executive reporting packages and business intelligence solutions.
- Lean, Six Sigma, project management, or process improvement experience is a plus.
Core Competencies - Security Technology Program Support
- Design Coordination & Review
- Business Intelligence & Analytics
- Data Governance & Data Quality
- Documentation Management
- Dashboard Development & Reporting
- Process Improvement
- Project Administration
- Stakeholder Management
- Risk & Issue Resolution
- Operational Excellence
- Cross-Functional Collaboration
- Strategic Problem Solving
About GDH: At GDH, we believe in the power of people and the importance of caring. Our culture statement, "We care about people," isn't just a tagline - it's the core of everything we do. GDH is a premier staffing and talent solutions company dedicated to helping businesses find the best talent and assisting job seekers in finding their dream jobs.
Who We Are: GDH, founded in 2001, has grown into a leader in providing staffing solutions across various industries. We specialize in IT across several sectors, connecting top talent with leading enterprises. As a Best of Staffing firm recognized for excellence in client, employee, talent, and women's services, we pride ourselves on our commitment to quality and service.
GDH Benefits GDH offers a range of employee benefits that are designed to promote well-being and help maintain a healthy work-life balance. These comprehensive benefits cover various aspects of an employee's life and aim to enhance their overall experience with the company. Our health benefits include three medical insurance options with access to KISx Card, Zero Card, and HealthJoy concierge services. Other plan offerings include dental, vision, life, disability, supplemental insurance, and pet insurance plans. Enjoy additional perks like holiday pay, 401(k) plan, direct deposit, an employee referral program, work-life balance benefits, a Wellbeats membership, a discounted gym membership program, and more! For more detailed information on benefits, please go to GDH's website under the tab for candidates.
GDH provides equal employment opportunities (EEO) to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, gender, sex (including pregnancy), sexual orientation, gender identity, national origin, age, disability, genetic information, marital status, ancestry, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable federal, state, and local laws. Applicants with disabilities who require an accommodation or assistance in applying and/or for interviewing, please contact our HR Department.
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