Sr. Digital Product Development Manager
Hyundai Capital America

Description

Hyundai Capital America (HCA) helps people move forward. Through Hyundai Motor Finance, Genesis Finance, and Kia Finance, we deliver innovative financing, leasing, and insurance solutions to more than 3 million customers and businesses nationwide.

We're a company driven by growth, innovation, and people. At HCA, you'll find opportunities to build new skills, expand your career, and make a real impact-while working in a diverse, inclusive, and values-driven environment. We're proud to support our communities through volunteerism, philanthropy, and engaged Employee Resource Groups.

If you're looking for a fast-paced, collaborative workplace where your ideas matter, join us as we lead the future of financing freedom of movement. Apply today.

WHAT YOU WILL DO

The Sr. Digital Product Development Manager leads an outsourced delivery partner who provides scalable and secure solutions that meet business needs while also serving as a hands-on technical leader who can design, build, and maintain key platform capabilities. This role partners with Product and business stakeholders to clarify outcomes, translates needs into technical plans and requirements, governs vendor delivery (scope, quality, timelines), and contributes directly through coding, code reviews, and ongoing platform support in an agile environment.

HOW YOU WILL MAKE AN IMPACT

1. Technical Delivery

• Own delivery execution for a product area by establishing clear delivery plans, milestones, and operating cadences with cross-functional teams.
• Partner with Product and Engineering leadership to align scope, sequencing, and tradeoffs to meet outcomes and commitments.
• Define and maintain platform solution architecture across Automotive Cloud, Experience Cloud, and platform capabilities.
• Establish technical standards and best practices aligned with Salesforce architecture and governance guidelines.
• Ensure solutions are extensible, performant, and aligned with enterprise integration and data strategies
• Contribute directly to delivery through design and coding of features, integrations, and automation as needed; maintain the ability to step in and build critical components.
• Perform code reviews and ensure adherence to engineering standards (security, performance, maintainability, testing, documentation).
• Partner with architects/engineers to define solution designs, APIs/integration patterns, data flows, and technical roadmaps.

2. Vendor Delivery Oversight & Governance

• Serve as day-to-day technology owner for an outsourced delivery partner: set expectations, review plans and estimates, validate deliverables, and hold the vendor accountable for scope, quality, timelines, and documentation.
• Translate business needs into vendor-ready requirements (epics/stories, acceptance criteria, NFRs) and ensure alignment on solution approach and definition of done.
• Manage delivery governance including status reporting, risk/issue management, change control, and dependency coordination across internal teams and the vendor.

3. Risk Management

• Identify, document, and proactively manage risks, impediments, cross-team dependencies, drive escalation and resolution paths.
• Coordinate across teams/vendors to sequence integrated work and manage changes to timelines and scope.

4. Platform Maintenance & Continuous Improvement

• Own ongoing application health: triage and resolve defects, manage technical debt, support patching/upgrades, and drive performance and reliability improvements.
• Establish and maintain technical documentation and decision logs; ensure knowledge transfer from the vendor to internal teams.
• Continuously improve delivery effectiveness through retrospectives, root-cause analysis, and process/tooling enhancements.

5. Stakeholder Management & Communication

• Provide transparent, concise status reporting (delivery health, scope, risks, decisions) tailored to different audiences.
• Facilitate alignment across business and technology stakeholders; capture decisions and manage expectations throughout delivery.

Qualifications

WHAT YOU WILL BRING TO THE ROLE

• Minimum 8 years' progressive experience in application delivery, software engineering, technical program/delivery management, or similar roles supporting digital products.
• Experience in Oracle databases and Loan Origination Systems (LOS) for credit and funding.
• Experience leading and supporting Salesforce Cloud development, including platform configuration/customization, Apex, Lightning Web Components (LWC), Flows, and enterprise integrations.
• Knowledge of Java/J2EE and enterprise integrations.
• Automotive or financial services industries preferred.
• Bachelor's degree in Computer Science, Engineering, Information Systems, Business, or a related field (or equivalent practical experience).
• Salesforce certifications are a plus.
• Proven ability to analyze, architect, and design scalable Salesforce solutions, including process flows, workflows, and integrations with internal enterprise systems.
• Strong experience in effective vendor management, including overseeing outsourced partners, reviewing deliverables, managing scope and timelines, and ensuring quality and comprehensive documentation.
• Hands-on experience designing, coding, testing, and maintaining production applications (one or more modern languages/frameworks appropriate to your environment).
• Strong knowledge of SDLC practices, agile delivery, release management, and change control.
• Ability to translate business requirements into technical requirements, solution approaches, and acceptance criteria.
• Strong communication and stakeholder management skills, including executive-ready status reporting and facilitation of decisions
• Exceptional attention to detail and quality.
• Ability to work effectively both independently and within a team in a fast-paced environment; proactive, self-starter with strong initiative.
• Excellent interpersonal skills to successfully collaborate with cross functional departments and external partners.
• Strong orientation toward results coupled with reputation for integrity, creativity and good judgment
• Must have the ability to challenge, when appropriate, existing practices.

WE TAKE CARE OF OUR PEOPLE

At HCA, we know our success starts with our people. We offer a comprehensive rewards package designed to support your health, financial wellbeing, and life outside of work - so you can bring your best every day.

In addition to competitive pay, our benefits include:

• Hybrid work schedule offering 4 on-site days and 1 remote day per week
• Vehicle benefits designed around your role, including monthly allowances and purchase and lease discounts
• Flexible health coverage with medical, dental, and vision plans, including no cost and low-cost options
• Annual employer HSA contribution to help offset healthcare expenses
• 401(k) with company match and immediate vesting, so you can start building your future from day one
• 100% company paid life and disability insurance for added peace of mind
• Wellbeing programs at no cost to you, including gym benefits and health resources
• Generous parental leave to support growing families
• Paid Volunteer Time Off, plus a company donation to a charity of your choice

At HCA, our benefits are more than perks - they're part of our commitment to supporting you at work and in life. Learn more about benefits at HCA!

WHAT HAPPENS NEXT

Express your interest by submitting an application. Once your application is received, our recruiting team will review your application to see if you meet the basic and preferred qualifications listed on the job description. For more information on our culture, visit our careers page.

OTHER DETAILS

Our Company is an equal opportunity employer committed to fostering a diverse, inclusive, and respectful workplace-because we believe diversity builds stronger teams. We comply with all applicable federal, state, and local equal employment opportunity laws and do not discriminate on the basis of race, religion or creed, color, national origin, ancestry, caste, citizenship, sex or gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity or expression, age, disability, medical condition, genetic information, marital status, family care or medical leave status, military or veteran status, political affiliation, or any other characteristic protected by law. Information provided during the application process is requested in good faith and will be used solely in accordance with applicable employment laws.

California Privacy Notice

This notice only applies to our applicants who reside in the State of California.

The latest version of our Privacy Policy can be found here . This Privacy Policy provides you with notice, at or before the point of collection, about the categories of personal information to be collected from you, the purposes for which your personal information is collected or used, and whether that information is sold or shared, so that you can exercise meaningful control over our use of your personal information. We are providing this notice to comply with the California Consumer Privacy Act of 2018, as amended as amended by the California Privacy Rights Act of 2020 ("CCPA").

If you have any questions about CCPA regarding California residents or HCA team members, please contact the Privacy Team at Privacy2@hcs.com .

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