SUPV, PFS/FINANCIAL COUNSELING, FCH - PATIENT FINANCIAL SERVICES
Froedtert

Discover. Achieve. Succeed. #BeHere


Location: US:WI:MILWAUKEE at our FROEDTERT HOSPITAL facility.

This job is HYBRID.

FTE: 1.000000

Standard Hours: 40.00

Shift: Shift 1

Shift Details: M-F 8am-430pm. Onsite at Froedtert Hospital 3 times per week. Travel to Froedtert West Bend and Froedtert Menomonee Falls 1x per month. Travel required to Froedtert Holy Family Hospital 1x per month. Remote 1-2 days per week (subject to change due to business needs)

Job Summary:


Ensures efficient and effective daily operations of the Patient Financial Services Department, including a high sensitivity to our corporate compliance guidelines, and supervision of processes and systems in financial counseling, customer service, and cashier services.

EXPERIENCE DESCRIPTION:

A minimum of 2 years management and leadership experience is required. Recent experience in Revenue Cycle, Social Work, or Case Management supervision is preferred.

EDUCATION DESCRIPTION:

Bachelor's Degree in Business, Management, Social Work, or related field required. In lieu of degree, an additional minimum of 4 years of progressively responsible experience in hospital financial counseling, patient access, or revenue cycle operations, including at least 2 years in a supervisory or leadership role, may be considered as equivalent.

SPECIAL SKILLS DESCRIPTION:

Problem solving and well developed analytical skills. Effective written and verbal communication skills. Computer Skills. Experienced in Microsoft Word & Excel. Epic ADT/Prelude and HB Resolute experience is preferred.

LICENSURE DESCRIPTION:

Federal and State Certified Application Counselor certification required or must obtain within first 1 year of employment.

Perks & Benefits at Froedtert Health

Froedtert Health Offers a variety of perks & benefits to staff, depending on your role you may be eligible for the following:

• Paid time off
• Growth opportunity- Career Pathways & Career Tuition Assistance, CEU opportunities
• Academic Partnership with the Medical College of Wisconsin
• Referral bonuses
• Retirement plan - 403b
• Medical, Dental, Vision, Life Insurance, Short & Long Term Disability, Free Workplace Clinics
• Employee Assistance Programs, Adoption Assistance, Healthy Contributions, Care@Work, Moving Assistance, Discounts on gym memberships, travel and other work life benefits available

The Froedtert & the Medical College of Wisconsin regional health network is a partnership between Froedtert Health and the Medical College of Wisconsin supporting a shared mission of patient care, innovation, medical research and education. Our health network operates eastern Wisconsin's only academic medical center and adult Level I Trauma center engaged in thousands of clinical trials and studies. The Froedtert & MCW health network, which includes ten hospitals, nearly 2,000 physicians and more than 45 health centers and clinics draw patients from throughout the Midwest and the nation.

We are proud to be an Equal Opportunity Employer who values and maintains an environment that attracts, recruits, engages and retains a diverse workforce. We welcome protected veterans to share their priority consideration status with us at 262-439-1961. We maintain a drug-free workplace and perform pre-employment substance abuse testing. During your application and interview process, if you have a need that requires an accommodation, please contact us at 262-439-1961. We will attempt to fulfill all reasonable accommodation requests.

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