Technology Process & Governance Analyst
American Cybersystems, Inc.

A client of Innova Solutions is immediately hiring for a Technology Process & Governance Analyst

Position type: Contract
Duration: 12 months
Location:- 3 days onsite role at Charlotte, NC/ Jacksonville, FL

As a Technology Process & Governance Analyst, you will:
Must have:
• 7+ years of experience in process documentation, technical writing, or business process analysis
• Strong analytical skills and expertise in tools (Excel, Power Query, Tableau and similar tools) for data extraction, manipulation, and analysis
• Strong documentation skills using visual mapping methods and document repositories, such as Visio, Powerpoint, Sharepoint, Confluence.
• Strong experience creating clear, structured process documentation and workflow diagrams

Job Description:
Position Summary
Application Management is related to the Application Infrastructure Technology (AIT) for registered applications (AppHq) used within the Client. These applications have a lifecycle and requirements that must be maintained to ensure compliance with Policies and Standards enforced by the Client. Compliance workstreams are tracked with several corporate metrics. Maintaining this compliance is very much about managing the risk and process for both the day-to-day operations. This role is to review the current workflows and ensure up-to-date documentation and workflow process charts are developed and stored in central repository for reference. The role will also ensure clear RACI charts are published as applicable.

Day to day activities
• Document current and future state process maps to standardize and maintain end-to-end application management workflows and procedures.
• Evaluate existing workflow processes to ensure clarity, completeness, and scalability across application governance. Identify gaps.
• Define and clearly document roles, responsibilities, and ownership across application management activities
• Explore automation opportunities for workflows
• Partner with Application Managers, engineering teams, and service management stakeholders to drive process adoption
• Extract, consolidate, and analyze data from multiple systems to extract trending for workflows
• Process data to provide actionable insights and support decision-making
• Collaborate with data analysts to align reporting, dashboards, and risk analysis outputs
• Support audit activities by ensuring processes are properly documented and governance standards are met
• Act as a key influencer to drive alignment and adoption of process improvements across teams

Required Skills
• 7+ years of experience in process documentation, technical writing, or business process analysis
• Strong analytical skills and expertise in tools (Excel, Power Query, Tableau and similar tools) for data extraction, manipulation, and analysis
• Strong documentation skills using visual mapping methods and document repositories, such as Visio, Powerpoint, Sharepoint, Confluence.
• Strong experience creating clear, structured process documentation and workflow diagrams
• Ability to manage and work with data across multiple systems and spreadsheet-driven processes
• Ability to influence and collaborate with cross-functional stakeholders
• Strong organizational skills and attention to detail in complex operational environments
• Ability to drive clarity and structure in ambiguous or evolving processes

Desired Qualifications
• Experience with Application governance and lifecycle management - policies, standards, processes, and systems
• Good understanding of Risk frameworks
• Familiarity with patch management and remediation workflows
• Experience supporting audits or working within risk/compliance frameworks
• Background working in technology, infrastructure, or engineering organizations
• Experience partnering with data analytics teams or working with dashboards and reporting tools
• Experience operating in environments undergoing transformation or process optimization efforts
Qualified candidates should APPLY NOW for immediate consideration!
This position is only open to applicants who can be engaged on a W-2 basis.
Please hit APPLY to provide the required information, and we will be back in touch as soon as possible.
We are currently interviewing to fill this and other similar positions. If this role is not a fit for you, we do offer a referral bonus program for referrals that we successfully place with our clients, subject to program guidelines. ASK ME HOW.
Thank you!

Vikash Kumar
PHONE: (+1) 952-838-2842
EMAIL: [email protected]

PAY RANGE AND BENEFITS:
Pay Range*: $65- $70 per hour
*Pay range offered to a successful candidate will be based on several factors, including the candidate's education, work experience, work location, specific job duties, certifications, etc.

Benefits: Innova Solutions offers benefits( based on eligibility) that include the following: Medical & pharmacy coverage, Dental/vision insurance, 401(k), Health saving account (HSA) and Flexible spending account (FSA), Life Insurance, Pet Insurance, Short term and Long term Disability, Accident & Critical illness coverage, Pre-paid legal & ID theft protection, Sick time, and other types of paid leaves (as required by law), Employee Assistance Program (EAP).

ABOUT INNOVA SOLUTIONS:Founded in 1998 and headquartered in Atlanta, Georgia, Innova Solutions employs approximately 50,000 professionals worldwide and reports an annual revenue approaching $3 Billion. Through our global delivery centers across North America, Asia, and Europe, we deliver strategic technology and business transformation solutions to our clients, enabling them to operate as leaders within their fields.

Recent Recognitions:

• Named One of America's Best Employers for New Grads by Forbes (2024
• Named One of the Best Companies to Work for by U.S. News & World Report (Private Companies List, 2024-2025)
• One of the Largest IT Staffing Firms in the US - Ranked #3 by Staffing Industry Analysts (SIA, 2024)
• One of the Largest Staffing Firms in the US - Ranked #13 by Staffing Industry Analysts (SIA, 2024; includes Innova Solutions, Volt, & HireGenics)
• Named One of the Top Ten Private Companies in Atlanta by the Atlanta Business Chronicle (2023)
• One of the Largest Certified Minority Business Enterprises (MBEs) in the United States (NMSDC, 2024)
• AWS Advanced Tier Services Partner with 100+ certifications

Website: https://www.innovasolutions.com/

Innova Solutions offers a referral bonus for qualified Ambassadors who refer eligible referrals. Submit referrals at https://innovasolutions.workllama.com/atsuser/anonreferafriend and earn $250-$1,000 per referral.
Innova Solutions is an Equal Opportunity Employer and prohibits any kind of unlawful discrimination and harassment. Innova Solutions is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment on the basis of race, color, religion or belief, national origin, citizenship, social or ethnic origin, sex, age, physical or mental disability, veteran status, marital status, domestic partner status, sexual orientation, or any other status protected by the statutes, rules, and regulations in the locations where it operates. If you are an individual with a disability and need a reasonable accommodation to assist with your job search or application for employment, please contact us at [email protected] or (770) 493-5588. Please indicate the specifics of the assistance needed. Innova Solutions encourages all interested and qualified candidates to apply for employment opportunities. Innova Solutions (HireGenics/Volt) does not discriminate against applicants based on citizenship status, immigration status, or national origin, in accordance with 8 U.S.C. § 1324b.
The company will consider for employment qualified applicants with arrest and conviction records in a manner that complies with the San Francisco Fair Chance Ordinance, the Los Angeles Fair Chance Initiative for Hiring Ordinance, and other applicable laws.
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