Wire Transfer Operator I
Amerant

Processing of wire transfer payment instructions in Payment Origination and OPF.

Responsibilities:

• Responsible for inputting in Payment Origination, Wire Transfers instructions received from Mc3, Email and other source from all internal departments in accordance with customer's instructions and per email and or MC3 cases with high regard to quality.
• Ensure that instructions are processed within Service Level Agreements, reporting to Manager or Supervisor any issue that may cause delays.
• Review, process and repair all payments from the worklist Items in opf and send payments to 4ev.
• Serve as a back up for investigation cases.
• Review and work on payments in nsf queue and review balance to continue the process accordingly.
• Responding and send emails to all internal departments related to wire payments.
• Serve as a back up to process payments from Compliance Link.
• Report discrepancies or errors by returning the wire transfer for correction to employee creating the Wire Transfer.
• Review and send payments that fall in Risk Filter and send to 4ev in OPF. And other queues during the day to ensure these are processee by end of day.
• Duties may include assist on other wire departamental functions.
• Other Duties as assigned by Manager or Supervisor.
• Ensure preventive measures are carried out to fully comply with current rules, regulations and internal policies relating to risks pertaining to BSA, USA Patriot Act, OFAC and other AML related issues.
• To identify, evaluate, monitor and make any recommendation deemed necessary to their respective Risk Management Committee in order to assess, reduce, eliminate or control any current or prospective risks to earnings or capital arising from violations of, or nonconformance with, laws, rules regulations, prescribed practices, internal policies and procedures or ethical standards.

Minimum Education and/or Certifications Requirements:

High School Diploma or GED Equivalent

Minimum Work Experience Requirements:

1 to 2 years within a Wire Transfer International Operations Dept.

Technical and/or Other Essential Knowledge:

Detail oriented, good oral communications, bilingual English and Spanish.

Previous experience with Outlook, Internet and MS Office Skills, including MS Word Level I and MS Excel Level I required

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