Departmental Summary
This role is responsible for duties within the Epic platform, including design, configuration, customization, testing, deployment, support, and optimization of assigned Epic application areas or modules. The position partners with clients, stakeholders, Epic representatives, analysts, and IT teams to translate operational workflow needs into Epic-based solutions that align with BCBSM business and project objectives.
Departmental Requirements
Candidates must have relevant experience in application analysis, application support, systems implementation, configuration, testing, or related IT/business systems work. Experience supporting healthcare payer operations, including clinical data, care management, utilization management, claims, or other health plan functions, is preferred. Prior Epic implementation experience is desirable. Epic certification is required; candidates without certification may be considered if they are willing to complete the required out-of-state Epic training and obtain certification.
Work closely with clients, business analysts and team members on major projects to understand the business requirements that drive the analysis and design of quality technical solutions that align with business and IT strategies and are in compliance with the organization's architectural standards. Provide support in the full systems life cycle that may span a broad range of applications to ensure application software is delivered on time and within budget.
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