Manager, Business Operations
Cozen O'Connor

Job Description

The Manager of Business Operations is responsible for providing operational leadership to legal management, as well as the various administrative functions that support the Firm's legal practices. This particular role will support select practices within our Business Law department. This position will be the main liaison between Finance and the business, and will be responsible for driving profitability and providing financial oversight to their respective legal practices. This position will report to the Director of Business Operations - Transactional, and will have managerial responsibilities.

Responsibilities

• Provide financial oversight to legal department and practice chairs, including planning and ongoing management against financial and non-financial goals and metrics though the leveraging of key performance indicators to assist practices in meeting firm expectations
• Coordinate with the various administrative functions within the firm, including Finance, Case Management, IT, etc., to provide insight and guidance into the business and ensure the operational needs of the business are being met
• Implement matter management tools and techniques to help ensure matters are executed efficiently within the pricing guidelines and budget
• Utilize profitability models and market intelligence for evaluating and recommending changes to new and existing fee arrangements, and to build client relationships aligned with firm strategy
• Lead integration efforts for lateral acquisitions related to onboarding of clients, matters, rates, etc.
• Support system and technical improvements through business process reengineering to streamline processes as they relate to finance, accounting, billing, and various other firm functions
• Partner with Data Analysis and FP&A teams on various projects and recurring processes, including but not limited to, annual budgeting, monthly P&L analysis, and management reporting
• Perform ad hoc analyses and projects as needed by executive leadership, attorneys, directors, managers, and others

Qualifications

• 7+ years of financial experience, preferably in a law firm or professional services environment
• Bachelor's Degree is required (Finance, Accounting, or Business); MBA or related Master's degree preferred
• Strong financial planning and analysis background is required
• Experience in creating and maintaining advanced financial and pricing models, using various business intelligence tools, and SQL is a plus
• Advanced level of proficiency in excel in required
• Strong quantitative abilities and problem-solving skills with ability to factor in qualitative aspects of an engagement to drive business decision making
• Ability to listen and communicate with a high level of proficiency and professionalism while interacting with firm management. Must be comfortable articulating difficult topics clearly and concisely to superiors as well as subordinates
• Customer service-oriented and professional demeanor required
• Demonstrated ability to self-start on projects and work independently
• Adapts to multiple demands, shifting priorities, and rapid change

About Us

Known for its commitment to action and tangible results, Cozen O'Connor has rapidly grown to become one of North America's fastest-growing law firms. Offering full-service expertise in litigation, business law, and government relations, the firm serves a diverse clientele, including global Fortune 500 companies, growing middle-market firms, startups, and high-profile individuals. Established in 1970, Cozen O'Connor has more than 1,000 attorneys who help clients manage risk and make better business decisions. The firm counsels clients on their most sophisticated legal matters in all areas of the law, including litigation, corporate, and regulatory law. Representing a broad array of leading global corporations and middle market companies, Cozen O'Connor services its clients' needs through 35 offices across two continents. The firm is consistently ranked among the top 100 law firms in America and has received recognition from prestigious legal and business organizations such as Chambers & Partners, The American Lawyer, The Legal 500, and Best Lawyers. Cozen O'Connor is dedicated to excellence and strives to achieve the right results for its clients, no matter how complex or critical the legal challenges may be.

Cozen O'Connor is committed to fostering greater inclusion in the legal profession. We understand the organizational effectiveness that comes from welcoming and valuing differences within the firm, and we know that assembling a team with a breadth of perspectives and experience is necessary to provide the highest quality legal service. We encourage candidates to apply and join us in this effort.

Cozen O'Connor actively welcomes applicants who have previously left the workforce and are looking to return to their careers. Gaps in experience are not penalized.
Cozen O'Connor is an Equal Opportunity Employer, including disabled and veterans.

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