Manager, Executive Administrative Assistant
Fidelity & Guaranty Life Business Services

Job Summary

The Manager, Executive Administrative Assistant, leads the team responsible for providing high-level administrative support to F&G's executive leadership. This role ensures seamless, efficient coordination of executive operations and drivesstandardization and continuous improvement of administrative services across the enterprise. In addition to managing a team of Executive Administrative Assistants, this individual will personally provide direct support to designated senior leaders, helping ensure priorities are executed effectively and confidentially.

This position reports to the Director, Workplace Services within the Shared Services function and manages a team of four Executive Administrative Assistants.

Duties and Responsibilities

• Lead, coach, and develop a team of Executive Administrative Assistants to ensure consistent, professional, and high-quality support across the executive function.
• Oversee and maintain cohesive administrative processes, calendars, meetings, travel arrangements, and expense management for executive leadership.
• Ensure executives are fully prepared for meetings by coordinating materials, reports, and presentations.
• Coordinate and manage meeting logistics and offsite events as needed, including facility arrangements and accommodations for visitors, external customers or clients.
• Manage and monitor sensitive and confidential information with discretion and professionalism.
• Serve as liaison between executive leadership and internal/external stakeholders, representing the executive office with professionalism and efficiency.
• Anticipate executive needs, prioritize tasks, and proactively identify issues that could impact deliverables or timelines.
• Collaborate with Shared Services teams to identify and implement process improvements that enhance efficiency and consistency across administrative operations.
• Prepare, process and reconcile executive travel and business expenses, ensuring timely and accurate submission in accordance with company policy and audit requirements.

Experience and Education Requirements

• High School Diploma
• Minimum 7 years of executive-level administrative support experience
• Minimum 3 years of direct people leader experience required, either as direct supervisor or as a senior/lead Executive Administrative Assistant with team coordination responsibilities.
• Minimum 3 years of experience in supporting executives across multiple locations, strongly preferred

Knowledge, Skills & Abilities

• Advanced proficiency in Microsoft Office (Outlook, Word, PowerPoint, and Excel) and virtual meeting platforms (Teams)
• Strong organizational skills that reflect the ability to prioritize multiple tasks with excellent attention to detail
• Ability to manage multiple calendars and high-volume scheduling
• Ability to understand objectives of work assigned in order to revise/adjust workload to address and prioritize immediate needs
• Strategic thinker with the ability to understand broader organizational objectives and align administrative support functions to achieve business goals
• Demonstrated leadership ability with experience in team management, coaching, performance development, and conflict resolution
• High level of professionalism, discretion and confidentiality
• Experience with budget oversight, accounts payable, billing procedures, expense report administration, and executive travel coordination.
• Strong interpersonal communication skills, both verbal and written, with the ability to clearly articulate information to stakeholders
• Highly proactive and forward-looking thinker who actively proposes solutions
• Previous experience with project management, event planning, and Board of Directors interaction preferred.
• Ability to accommodate executive schedules, which may occasionally require flexibility outside standard business hours

Other Requirements

• Perform other functions, duties and projects as assigned
• Regular and punctual attendance
• Some travel required (20%)

#LI-MB1

Additional Information
Work Environments

F&G believes in an employee-centric flexible environment, which is why we offer the ability for in-office, hybrid and remote work arrangements. During the hiring process, you'll work with your leader to decide what works best for your role.

F&G complies with federal and state disability laws and makes reasonable accommodations for applicants and candidates with disabilities, unless such accommodation would cause an undue hardship for F&G. If reasonable accommodation is needed to participate in the job application or interview process, please contact talentacquisition@fglife.com.

Join our employee-centric hybrid work environment: F&G Careers

About F&G

Since 1959, Fidelity & Guaranty Life Insurance Company (F&G) has offered annuity and life insurance products to those who are seeking security in retirement and protection during life's unexpected events.

As a national Top Workplace1, an Iowa Top Workplace2 and a proud equal opportunity employer, F&G team members are empowered, collaborative, dynamic and authentic. We believe that by embracing these values, we will continue to build and strengthen the company while continuing to be a great place to work.

1Top Workplaces USA 2022 - 2023

2Des Moines Register Top Workplaces 2018 - 2022

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