Patient Care Specialist (Primary Care)
Department: Primary Care
Employment Type: Full Time
Location: Wentzville - 1032 Crosswinds Court
Reporting To: Teresa Hunt
Compensation: $20.98 / hour
Description
Be the Connection That Helps Patients Access the Care They Deserve.
Schedule: Mon-Fri 8:00 am - 4:30 pm
As a Patient Care Specialist in our primary care team, you'll be at the heart of our mission to Inspire Hope. Promote Wellness. You'll support patients-especially those with no or limited insurance-by coordinating referrals, managing assistance programs, and ensuring they get the right care at the right time. This full-time, Monday-Friday role is perfect for someone who thrives on helping others navigate the healthcare system with compassion and clarity.
This is a great opportunity for someone who:
- Finds fulfillment in supporting underserved or uninsured individuals
- Enjoys being a vital link between patients and their care teams
- Is detail-oriented, organized, and energized by fast-paced clinic environments
- Wants to contribute meaningfully to a mission-driven nonprofit in rural healthcare
Key Responsibilities
- Coordinate referrals, pre-authorizations, and appointments for diagnostic services and specialty care
- Support patients in enrolling in Patient Assistance Programs for medication access
- Track and manage referrals, test results, and documentation within electronic health records
- Communicate test results to patients under provider direction
- Collaborate across departments to ensure integrated and culturally competent care
- Help connect patients to community resources outside of standard primary care
Requirements, Skills, Knowledge and Expertise
- High School/GED required
- Associate's/Bachelor's in nursing preferred
WORK EXPERIENCE
- At least two (2) years of equivalent work experience required if an associate degree or medical assistant certification is not obtained
- At least two (2) years medical office experience required
- Social work and behavioral health knowledge experience preferred
- Knowledge of Microsoft Office Suite required
- Ability to maintain confidentiality required
IND2
About Compass Health Network
About Compass Health Network
Compass Health Network is a nonprofit organization dedicated to delivering accessible, high-quality care throughout Missouri. We provide a comprehensive range of integrated services, including behavioral health, substance use treatment, primary care, and dental care. As both a Federally Qualified Health Center (FQHC) and a Community Mental Health Center (CMHC), Compass Health is uniquely positioned to meet the complex and evolving needs of the communities we serve.
Our network includes Royal Oaks Hospital and Adapt of Missouri, allowing us to expand our impact and reach across the state. Each part of our organization contributes to our mission: Inspire Hope. Promote Wellness.
Adapt of Missouri, a subsidiary of Compass Health Network, has been serving the St. Louis metropolitan area since 1982. While Adapt operates as a for-profit organization, it shares our commitment to providing high-quality, person-centered mental health services. Adapt specializes in community-based support for adults with mental health conditions, focusing on recovery-oriented services such as psychosocial rehabilitation and case management that foster independence and meaningful community engagement.
Royal Oaks Hospital serves all acute behavioral health care inpatient needs for children and adolescents 24 hours a day, 7 days a week. Our multi-disciplinary team continually strives to set the standards in patient safety and are committed to providing the highest quality of care. Royal Oaks Hospital believes in the health and wellbeing of our patients and it shows in the care they receive each and every day.
Why Join Us?
Whether you're joining Compass Health Network or Adapt of Missouri, you'll become part of a dedicated, mission-driven team committed to transforming lives through compassionate, innovative care. We foster a supportive, collaborative environment where your work is valued and your professional growth is encouraged.
We offer:
- Competitive Benefits
- Opportunities for career advancement
- Personal and professional development
- Licensure supervision
- Tuition reimbursement & scholarships
- Employee Assistance Program (EAP)
- Wellness program with Xponential access
- Generous paid time off and holidays
- National Health Service Corp loan repayment eligibility*
*Please note: While Compass Health Network is eligible for the National Health Service Corps (NHSC) Loan Repayment Program, positions with Adapt of Missouri are not eligible due to its for-profit status.
Your Career, Your Impact
Whether you're beginning your career or looking to take the next step, you'll find purpose and opportunity with us. Join a team where your skills and compassion make a meaningful impact-every single day.
Ready to make a difference? We'd love to hear from you!
Equal Opportunity Statement
Compass Health Network is an Equal Opportunity/Affirmative Action Employer and an E-Verify participant.
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