Technical Business Analyst 2
ACS Professional Staffing

• Location: Portland, Oregon
• Type: Contract
• Job #8542

Overview:
ACS Professional Staffing is looking for an employee to work remotely with our client. This Technical Business Analyst 2 will elicit, analyze, and document complex IT business requirements by engaging technical and non-technical stakeholders. The role develops detailed specifications, change management plans, and technical documentation to support system design, implementation, and adoption. This position coordinates project tasks, tracks progress, and helps resolve requirement conflicts to keep work on schedule and aligned with business needs. Qualified candidates will have progressively technical business systems analysis experience, strong technical writing and interviewing skills, and broad knowledge of IT infrastructure, architectures, and system life cycle processes. Proficiency with MS Office tools and the ability to communicate effectively across diverse technical audiences are required. This full-time position is located in Portland, Oregon.

Responsibilities:

• Interview internal and external stakeholders to determine IT business requirements.
• Draft specification for complex technical projects based on the interview/research results.
• Coordinate and track assigned tasks to assist in keeping the project on schedule and budget.
• Report to manager and team lead any issues that may impact the schedule.
• Assist in change management activities:
• Focus on how the business technology process affects the users, inclusive of their business processes, systems and technology, job roles, skills, and organization structures.
• Draft and implement approved change management plans that minimize user resistance, maximize user engagement, and empower senior management as change sponsors.
• Help craft change management plans that encourage faster adoption and greater utilization for the best business results.
• Analyze, facilitate, model and organize information in order to elicit requirements, reconcile conflicts, and distinguish solution ideas from business needs.
• Document project development efforts including use cases, requirements, test plans, process maps, system design specifications, system security plans, user guides, and operations and maintenance manuals, working closely with development and business teams to ensure successful implementation of system functional and technical requirements.
• Communicate with a wide variety of internal technical and business experts in individual and group settings.
• Communicate technical information verbally and in writing to technical and non-technical users.
• Communication with stakeholders will include facilitation, cooperation, and conflict resolution.
• Decompose high-level information into details and abstract up from low-level information to resolve solution vs. requirements conflicts.
• Assist in negotiating priorities and resolving requirement conflicts among various internal stakeholders.
• Distinguish key interactions and connectives among enterprise server-client technical solutions involving hardware, networks, security, and applications.
• Assist in development of data flow models to define interdependencies between other technologies and applications.
• Assist in project planning and tracking activities.
• Assist in data discovery and analysis and modeling of requirements, verification of deliverables.
• Provide a sustainable IT infrastructure by supplying cross training and functional documentation.
• Mark documents and maintain filing system(s), files, emails and records in accordance with compliance requirements. Share and disperse documents only to appropriate personnel (those with a Lawful Government Purpose (LGP) to know). Mark and maintain all official records in accordance with the Information Security (INFOSEC) and Information Governance & Lifecycle Management (IGLM) standards and procedures. Validate official records are accurately maintained for auditing purposes.

Requirements:

• Associate or bachelor's degree in information/Computer Technology, Business Systems, Computer Technology, or a related technical field is preferred.
• 7 years of experience is required with a bachelor's degree in applicable fields.
• 9 years of experience is required with an associate degree in applicable fields.
• 11 years of experience is required without a degree.
• Experience should be consistent with the specific requirements of Business Systems Analysis and information technology and progressively more technical in nature.
• Familiarity with the IEEE Software Development standards or equivalent.
• Demonstrated ability to effectively communicate with highly technical stakeholders to develop requirements.
• Strong technical writing skills and the ability to present information concisely and in visual formats.
• Technical interviewing skills in the IT environment
• Proficiency with MS Office suite applications (Word, Excel, PowerPoint, Visio, and Project)
• Broad knowledge of IT systems infrastructure, architecture dependencies and requirements
• Knowledge of and skill in the following areas:
• Experience with System Life Cycle (SLC) processes
• Experience working in a data center or other IT environment
• Some experience in project management and leadership
• Background in writing technical designs and specifications
• Energy/utility industry experience
• Prior analysis experience in developing new infrastructures, utilizing emerging technology
• Work sponsorship is not available at this time. Third-party candidates will not be considered for this position.

Because we are a federal government contractor, we have special restrictions placed on us for hiring foreign nationals into certain key positions within the company. This particular position requires U.S. citizenship.

ACS Professional Staffing will provide equal employment opportunities to all applicants without regard to the applicant's race, color, religion, sex, gender, genetic information, national origin, age, veteran status, disability status, or any other status protected by federal or state law. The company will provide reasonable accommodations to allow an applicant to participate in the hiring process if so requested.

If you have any questions about the job posting, please contact recruiting@acsprostaffing.com

If you have any questions about our Reasonable Accommodation Policy, please feel free to email hr@acsprostaffing.com

---