Surgical Scheduling Coordinator
University of Maryland Medical System

Job Requirements

Join a High-Performing Surgical Team. University of Maryland Capital Region Health is seeking a detail-oriented Surgical Scheduling Coordinator to join our Operating Room team!

Under moderate supervision, performs a variety of duties related to scheduling and surgical coordination within the Operating Room of a Level II Trauma Center. Responsibilities include, but are not limited to, scheduling routine and emergency surgical cases and procedures, utilizing company-issued equipment, and ensuring all activities are conducted in accordance with departmental policies and procedures.

Full Time | Monday-Friday | 8:00 a.m.-5:00 p.m. | On‑site

Pay Range: $19.29-$31.40, based on experience

Responsibilities and Tasks

The following statements are intended to describe the general nature and level of work being performed by people assigned to this classification. These are not to be construed as an exhaustive list of all job duties performed by personnel so classified.

• Responsible for collaborative interaction with patients, physicians, other staff members and management, patient satisfaction and accurate processing of all front-end functions.

• Plans and directs pre-verification of patient insurance, registration, billing and collections, and data processing to ensure accurate patient billing and efficient account collection.

• Appropriately responds to patient inquiries via telephone following established protocols.

• Follows procedures for verification of patient demographics information including insurance verification prior to the patient visit for all pre-scheduled patients.

• Utilizing established protocols, appropriately schedules patients whenever possible, at the patients' convenience for physician visit.

• Registers all patients at each visit utilizing established policies for the capture of complete and up-to-date patient and insurance information.

• Receives and documents in the information system patient responsible payments including co-payments, past balance payments, and time of service patient-responsible charges.

• Appropriately establishes patient arrival for appointment and notifies clinical personnel of patient's arrival.

• Discharges each patient via established policies, including charge entry for current visit if appropriate, scheduling of future appointments, facilitation of ancillary procedures as necessary, and provides for the patient a receipt for services rendered.

• Shall utilize coding expertise for charge entry functions.

• Performs surgical and other hospital charge entry functions as assigned.

Education and Experience

* High school diploma or equivalent required.

* One (1) year of Operating Room scheduling experience or prior unit secretary experience required.

* Experience with insurance eligibility verification and authorization in an outpatient physician setting required.

* Knowledge of medical terminology required.

Schedule: 8:30 a.m. - 5:00 p.m. Monday - Friday

Additional Information

All your information will be kept confidential according to EEO guidelines.

Compensation:

*Pay Range: $19.29 - $31.40 per hour, based on experience.

*Review the 2024-2025 UMMS Benefits Guide

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